Zheng Hui Lim
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Zheng Hui Lim Email & Phone Number

System Support Engineer at Beacon Lighting
Location: Greater Melbourne Area, Australia, Australia 5 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Beacon Lighting
Role
System Support Engineer
Location
Greater Melbourne Area, Australia, Australia
Company size
569 employees

Who is Zheng Hui Lim? Overview

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Quick answer

Zheng Hui Lim is listed as System Support Engineer at Beacon Lighting, a company with 569 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Zheng Hui Lim.

Zheng Hui Lim previously worked as Sr. Customer Support Analyst at Sps Commerce and Customer Service Representative at Serco. Zheng Hui Lim holds Bachelor Of Electrical Engineering (Honours), Electrical And Electronics Engineering from Rmit University.

Company email context

Email format at Beacon Lighting

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Beacon Lighting

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Profile bio

About Zheng Hui Lim

With a strong foundation in business analysis and technical problem-solving, I bring a proven track record in identifying and resolving complex issues, optimizing processes, and driving stakeholder satisfaction within fast-paced, technical environments. My expertise spans root cause analysis, proactive risk assessment, and process automation within Electronic Data Interchange (EDI) systems. Known for my ability to communicate complex information with clarity, I excel at setting expectations and building collaborative relationships that drive effective solutions.As I look to advance my career in business analysis, I’m excited to join a dynamic team where I can contribute my analytical skills, attention to detail, and dedication to continuous improvement. My goal is to support meaningful projects, helping organizations deliver solutions that not only meet but exceed stakeholder expectations. I'm committed to lifelong learning and growth, and I am eager to make a positive impact in a forward-thinking environment.

Current workplace

Zheng Hui Lim's current company

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Beacon Lighting
Beacon Lighting
System Support Engineer
Melbourne, VIC, AU
Website
beaconlighting.com.au
Employees
569
AeroLeads page
Company profile
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5 roles

Zheng Hui Lim work experience

A career timeline built from the work history available for this profile.

Sr. Customer Support Analyst

Current
Sps Commerce

Melbourne, Victoria, Australia

  • Conducted root cause analysis and delivered solutions for stakeholders, ensuring sustainable resolutions within a complex EDI environment.
  • Proactively monitored end-to-end network points, identifying risks and implementing improvements across systems and connections.
  • Expert in troubleshooting and resolving urgent technical issues using knowledge bases and testing tools for targeted solutions.
  • Analyzed repetitive processes and created automation scripts, enhancing operational efficiency and supporting scalable solutions. Developed scripts to automate data processes within EDI, streamlining operations through.
  • Supported deployment and review of production updates, assisting in regression testing to ensure seamless system transitions with minimal disruption.
  • Trusted escalation point for complex cases, mentoring team members and implementing robust solutions.
May 2022 - Present

Customer Service Representative

Serco

Melbourne, Australia

  • Delivered first-call resolution for a major Australian government department, managing confidential tax and sensitive information with precision and discretion.
  • Conducted detailed needs assessments to set clear expectations, addressing complex escalations with empathy and confidentiality.
  • Verified and resolved complex customer issues, confirming environment specifics and problem symptoms for targeted solutions.
  • Created comprehensive case tracking records, streamlining future resolutions and supporting team knowledge-sharing.
  • Provided guidance and expertise to junior team members, leading discussions on service improvement strategies.
  • Consistently exceeded KPIs and national quality benchmarks, earning multiple awards for delivering exceptional customer service.
Jan 2017 - Feb 2022

Student Internship

Greatians Consulting Sdn Bhd

Kuala Lumpur, Malaysia

  • Assist in the development of company projects including participating in client and product supplier tests and meetings.
  • Electrical design for essential services in LV/ELV systems and lightning protection for high-rise buildings
  • Load estimation of both HV and LV/ELV systems, selection of cabling materials and general pathing and drafting for electrical related designs in LV (IEC)
  • Tender documentation for project proposals, monthly project claims and legal bindings. (BS)
  • Switchgear supplier’s inspection and testing for design material, GIS Substation testing.
  • Achievements:
May 2015 - Aug 2015

Data Entry Officer

La Trobe University

Melbourne, Australia

  • Collect student feedback data via outbound calls
  • Transform data via Microsoft Access to analyse and improve data collectiontechniques.
Jan 2012 - Dec 2014
Team & coworkers

Colleagues at Beacon Lighting

Other employees you can reach at beaconlighting.com.au. View company contacts for 569 employees →

CP Craig Polizzi Craig Polizzi Colleague at Beacon Lighting Greater Melbourne Area, Australia View → TN Tina Nicols Tina Nicols Colleague at Beacon Lighting O'halloran Hill, South Australia, Australia, Australia View → SC Samantha Croce Samantha Croce Colleague at Beacon Lighting Melbourne, Victoria, Australia, Australia View → BP Benjamin Parker Benjamin Parker Colleague at Beacon Lighting Queensland, Australia, Australia View → GS Gay Sheedy Gay Sheedy Colleague at Beacon Lighting Greater Brisbane Area, Australia View → CC Chris Chrysostomou Chris Chrysostomou Colleague at Beacon Lighting Greater Melbourne Area, Australia View → FY Fawaz Yunos Fawaz Yunos Colleague at Beacon Lighting Truganina, Victoria, Australia, Australia View → CT Calvin Tam Calvin Tam Colleague at Beacon Lighting Australia, Australia View → LM Lisa Maree Kraps Lisa Maree Kraps Colleague at Beacon Lighting Essendon, Victoria, Australia, Australia View → KR Kate Robertson Kate Robertson Colleague at Beacon Lighting Ravenswood, Western Australia, Australia, Australia View →
3 education records

Zheng Hui Lim education

Bachelor Of Electrical Engineering (Honours), Electrical And Electronics Engineering

Rmit University

Activities and Societies: Badminton Club

Education record

Doncaster Secondary College
FAQ

Frequently asked questions about Zheng Hui Lim

Quick answers generated from the profile data available on this page.

What company does Zheng Hui Lim work for?

Zheng Hui Lim works for Beacon Lighting.

What is Zheng Hui Lim's role at Beacon Lighting?

Zheng Hui Lim is listed as System Support Engineer at Beacon Lighting.

Where is Zheng Hui Lim based?

Zheng Hui Lim is based in Greater Melbourne Area, Australia, Australia while working with Beacon Lighting.

What companies has Zheng Hui Lim worked for?

Zheng Hui Lim has worked for Beacon Lighting, Sps Commerce, Serco, Greatians Consulting Sdn Bhd, and La Trobe University.

Who are Zheng Hui Lim's colleagues at Beacon Lighting?

Zheng Hui Lim's colleagues at Beacon Lighting include Craig Polizzi, Tina Nicols, Samantha Croce, Benjamin Parker, and Gay Sheedy.

How can I contact Zheng Hui Lim?

You can use AeroLeads to view verified contact signals for Zheng Hui Lim at Beacon Lighting, including work email, phone, and LinkedIn data when available.

What schools did Zheng Hui Lim attend?

Zheng Hui Lim holds Bachelor Of Electrical Engineering (Honours), Electrical And Electronics Engineering from Rmit University.

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