Nancy Zheng Email & Phone Number

Brookline, Massachusetts, United States

- Answer phone calls, assist with patient's concerns, contact with insurance and pharmacy, receive payments on account, sent medical records to insurance and other healthcare providers- Interview incoming patient or representative and enters information required for admission into computer- Enter patient admitting information into computer and routes printed copy to designated department.- Obtain signed statement from patient to protect hospital's interests.- Escort patient or arranges for escort to assigned room or ward.

Brookline, Massachusetts, United States

- Worked full-time for 6 months and 32 hours/week at a busy outpatient dermatology clinic- Roomed 35+ patients/day, obtain medical histories, identify their main issue of concern, prepare them for procedures, and present their case to providers- Started medical notes for providers and send prescriptions to pharmacy- Assisted a dermatologist during Mohs and excision surgery by organizing biopsy trays and sterilizing instruments- Answered phone calls, assists with patient's concerns, contact with insurance and pharmacy

- Translate Korean/Chinese/Japanese novels to English- Work with a team of translators and editors to upload 2-3 chapters weekly- Read material and rewrites material- Follow established rules pertaining to factors, such as word meanings, sentence structure, grammar, punctuation, and mechanics

Quincy, Massachusetts, United States

- Serve 40+ customers daily and respond to additional requests- Balance daily cash, checks and credit card receipts for nightly deposits- Suggest dinner courses and answer questions regarding food preparation- Observe food-checking, billing, and cashiering activities- Count cash and reconcile charge sales and cash receipts with total sales to verify accuracy of transactions- Compile reports, such as cash receipts, guest-bill charges, and sales for accounting and management purposes

- Update records on room availability and obtain lists of vacant properties- Inventory merchandise to ensure adequate supplies- Investigate complaints regarding service and equipment and take corrective action- Issue room keys and answer inquiries pertaining to services

Bachelor Of Health Science, Health Professions And Related Clinical Sciences, Other

High School Diploma

Activities and Societies: Sewing Club Treasurer and Social Media Coordinator Greater Boston Childcare and Community Services volunteer

Public Health

Candidate for Bachelor of Science Degree in Public Health Honors: Dean’s List, 3.965