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Zhenni (Jenny) Li Email & Phone Number
驻微软语言和文化交流专家
at
微创软件
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
驻微软语言和文化交流专家
Location
Jiading District, Shanghai, China
Company size
Who is Zhenni (Jenny) Li? Overview
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Quick answer
Zhenni (Jenny) Li is listed as 驻微软语言和文化交流专家 at 微创软件, a company with 1940 employees, based in Jiading District, Shanghai, China. AeroLeads shows a matched LinkedIn profile for Zhenni (Jenny) Li.
Zhenni (Jenny) Li previously worked as 驻微软语言和文化交流专家 Microsoft language and culture specialist at 微创软件 and 翻译 In-house Translator and Trainer at 上海三子数码科技有限公. Zhenni (Jenny) Li holds Master Of Arts (M.A.), Translation & Interpretation, 3.3 from Middlebury Institute Of International Studies At Monterey.
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微创软件
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Profile bio
About Zhenni (Jenny) Li
1. 12年加拿大和美国留学和工作经历，能熟练地运用中英文进行沟通，并能胜任全英文的工作环境；2. 在蒙特雷国际研究院获得两年制口译和笔译专业硕士学位，具有金融专业商科学士学位；3. 对语言和文字有优秀地掌控能力，有使用计算机辅助翻译软件（CAT）的经验，并对翻译记忆库（TM）有一定了解；4. 对信用卡借贷、信用额度评估以及机制有一定了解；5. 深度了解北美文化；具有优秀的人际交往能力和沟通协调能力，尤其擅长与多文化背景以及不同层次人士建立良好的合作关系；6. 拥有4年一线英文客户服务和3年英文电话技术支持培训经验；7. 具备丰富的客户服务经验和团队协作能力，善于分析和解决问题，工作效率高，能带领团队遵守SLA并协助顺利完成KPI指标，能在预定时间内顺利完成各项工作任务。
Current workplace
Zhenni (Jenny) Li's current company
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微创软件
5 roles
Zhenni (Jenny) Li work experience
A career timeline built from the work history available for this profile.
驻微软语言和文化交流专家 Microsoft Language And Culture Specialist
Current1、用英语为微软上海技术支持工程师提供每日一对一培训，提高工程师的日常英文会话和商务邮件写作能力； 2、每月用英语为工程师提供电话客服技巧的讲习班，听课人数为7到14人，内容包括电话礼节、如何用自然的英文与母语客户沟通、如何避免中国式英语、如何应对客户的激动和不满情绪以提高客户对微软产品和服务的满意度； 3、提供香港和东南亚文化讲习班，内容包括了解香港和东南亚文化和英文口音，以加强工程师与香港和东南亚客户之间的交流能力，从而提高客户满意度； 4、为微软日本和印度工程师提供远程培训； 5、负责一线工程师及其主管英文电子邮件的语言校对和润色； 6、开发新颖、实用、有创意的培训内容和课程； 7、负责英语面试。1. Provide business English 1 on 1 coaching to.
Nov 2013 - Present
翻译 In-House Translator And Trainer
上海三子数码科技有限公
1、翻译用作比稿的幻灯片和文字材料；Translate all the company pitch presentation materials, namely PowerPoint slides and handouts, and2、对企业员工进行周常英文培训。Provide weekly English training to company employees.
Apr 2013 - Oct 2013
信用卡客服代表 Credit Card Representative
加拿大皇家银行 Rbc Royal Bank Of Canada
1、用中英双语为大客户提供信用卡和信用额度最高限额相关问题的咨询；Provide credit card and credit line consulting service in English and Chinese to key customers,2、管理小组日常工作，确保组内成员按照服务水平协议为客户提供快捷、友善的服务；Oversee day-to-day operation of the team, and ensure exceptional service is delivered in line with service level agreement (SLA), 3、收集整理客户的金融信息以提供适合客户个人需求的信贷建议；Collect financial information.
Sep 2008 - Jun 2010
It 技术支持 Tech Support
Ajilon
1、为客户提供双语的电脑技术服务，解决Lotus Notes技术问题； Provide Lotus Notes solutions to customers in both English and Chinese, and 2、帮助客户熟悉和了解公司产品和服务。Assist customers to understand company products and services.
Aug 2007 - Jul 2008
Team & coworkers
Colleagues at 微创软件
Other employees you can reach at wicresoft.com. View company contacts for 1940 employees →
LL
Lip Li
Colleague at 微创软件Minhang District, Shanghai, China, China
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颜
颜雨萌
Colleague at 微创软件Chaoyang District, Beijing, China, China
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YZ
Yanfang Zhang
Colleague at 微创软件China, China
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VF
Vic Fu
Colleague at 微创软件Dongguan, Guangdong, China, China
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卞
卞轶俊
Colleague at 微创软件Shanghai, China, China
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MW
Muhammad Waqas
Colleague at 微创软件Minhang District, Shanghai, China, China
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BZ
Banny Zhu
Colleague at 微创软件Shenzhen, Guangdong, China, China
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徐
徐鹏龙
Colleague at 微创软件Chaoyang District, Beijing, China, China
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DW
David Wang
Colleague at 微创软件Beijing, China, China
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吴
吴奇奇
Colleague at 微创软件Shanghai, China, China
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Lip Li
Colleague at 微创软件Minhang District, Shanghai, China, China
View →
颜
颜雨萌
Colleague at 微创软件Chaoyang District, Beijing, China, China
View →
YZ
Yanfang Zhang
Colleague at 微创软件China, China
View →
VF
Vic Fu
Colleague at 微创软件Dongguan, Guangdong, China, China
View →
卞
卞轶俊
Colleague at 微创软件Shanghai, China, China
View →
MW
Muhammad Waqas
Colleague at 微创软件Minhang District, Shanghai, China, China
View →
BZ
Banny Zhu
Colleague at 微创软件Shenzhen, Guangdong, China, China
View →
徐
徐鹏龙
Colleague at 微创软件Chaoyang District, Beijing, China, China
View →
DW
David Wang
Colleague at 微创软件Beijing, China, China
View →
吴
吴奇奇
Colleague at 微创软件Shanghai, China, China
View →
3 education records
Zhenni (Jenny) Li education
Master Of Arts (M.A.), Translation & Interpretation, 3.3
Bachelor Of Commerce (B.Com.), Finance
Bachelor'S Degree, Economics
FAQ
Frequently asked questions about Zhenni (Jenny) Li
Quick answers generated from the profile data available on this page.
What company does Zhenni (Jenny) Li work for?
Zhenni (Jenny) Li works for 微创软件.
What is Zhenni (Jenny) Li's role at 微创软件?
Zhenni (Jenny) Li is listed as 驻微软语言和文化交流专家 at 微创软件.
Where is Zhenni (Jenny) Li based?
Zhenni (Jenny) Li is based in Jiading District, Shanghai, China while working with 微创软件.
What companies has Zhenni (Jenny) Li worked for?
Zhenni (Jenny) Li has worked for 微创软件, 上海三子数码科技有限公, 加拿大皇家银行 Rbc Royal Bank Of Canada, and Ajilon.
Who are Zhenni (Jenny) Li's colleagues at 微创软件?
Zhenni (Jenny) Li's colleagues at 微创软件 include Lip Li, 颜雨萌, Yanfang Zhang, Vic Fu, and 卞轶俊.
How can I contact Zhenni (Jenny) Li?
You can use AeroLeads to view verified contact signals for Zhenni (Jenny) Li at 微创软件, including work email, phone, and LinkedIn data when available.
What schools did Zhenni (Jenny) Li attend?
Zhenni (Jenny) Li holds Master Of Arts (M.A.), Translation & Interpretation, 3.3 from Middlebury Institute Of International Studies At Monterey.
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