• Design the social work system for Langshi and lead the implementation in 18 aged care facilities nationwide.• Created 40 Social Work SOPs (Standards of Procedure) including activities, emotional support, crisis intervention, social work assessment, volunteer and etc.• Train and supervise 20 frontline social workers and activity coordinators in maintaining the daily wellbeing of the elderly.• Member of the Quality Assurance team. Conducting inspections 10+ times per month, checking issues in SW, PT, Administration, Nutrition and infection control.• Help with multidisciplinary tasks with nurses, personal caregivers and social worker etc.;• Help the residence manager handling complicated cases, and provide emotional support for seniors, families and staff.

• Built operational system for lifestyle program. • Created strategies to apply Australian care support system into Chinese aged care market.• Designed marketing materials, programs and activities for lifestyle program.• Served as secretary to the General Manager in supervising the commissioning process.• Served as translator and interpreter as needed.• Responsible for localizing the information system.

- Research aspects related to the aging field in China include but not limited to policies, market, professional development and care services. - Design and implement management system and organizational structure.- Supervise projects team in providing high-quality aging servcies to the target population. - Provide constructional and strategic guidance to social workers, nursing assistances, administrative assistants and care aids. - Maintain relationships with local governments.

• Design, implement and manage the “Aging in the Community for Mandarin-Speaking Seniors” program which creates a service support system for the target population. This program has gained 100% of satisfaction rate. It also won the 2016 Award of Excellence in Multicultural Aging presented by the American Society on Aging. • Oversee and carry out the Healthy Ideas program to improve senior's self-report rate and awareness on depression, resulting in the reducing scores of depression. • Supervise, train and provide on-going support for 20 volunteers of various projects and a UNC MSW candidate.• Assume other social work responsibilities in an accurate and timely manner which include but not limited to home visits, options counseling, resource and information referrals, health education, group support as well as assessments. • Pursue successful community collaborations through radio and newspaper outreach, public presentations and brochure distribution. • Conduct systematic program evaluation and produce timely accurate quarterly report. * AWARD: Award for Excellence in Multicultural Aging - By American Society on Aging http://www.asaging.org/award-excellence-multicultural-aging

Designed and delivered pre- and post- surveys for Summer Working Experience Leadership Program, Youth Development Academy, and Youth Leadership Development Institute (for foster care youth) Assisted in organizing orientations and presentations for program participantsCreated tracking system for all summer programs by using case management tool (FamCare)Analyzed over 600 data and provided reports to support board meetings and fundraising activities

Provided data quality control to reduce errors and improve the quality of dataManaged and entered data in accordance with medical files and online health databaseConducted literature review