Ziaul H. Email & Phone Number
@salesforce.com
LinkedIn matched
Who is Ziaul H.? Overview
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Ziaul H. is listed as Salesforce Marketing Cloud Developer at Techtronic Industries EMEA, a company with 9211 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at salesforce.com and a matched LinkedIn profile for Ziaul H..
Ziaul H. previously worked as Senior Marketing Cloud Engineer at Salesforce and Premium Support Analyst at Salesforce Marketing Cloud. Ziaul H. holds Bsc (Hons), Computer Science from Queen Mary, U. Of London.
Email format at Techtronic Industries EMEA
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AeroLeads found 1 current-domain work email signal for Ziaul H.. Compare company email patterns before reaching out.
About Ziaul H.
Experienced Salesforce Marketing Cloud (SFMC) Specialist with a demonstrated history of working in the Digital Communications and Marketing space. Seasoned expert in SFMC with proven track record of managing complex system configurations and integrations, with a focus on optimising processes and delivering exceptional customer support experiences.8X Salesforce Certified:Salesforce Certified Marketing Cloud ConsultantSalesforce Certified Data Cloud ConsultantSalesforce Certified Marketing Cloud DeveloperSalesforce Certified Marketing Cloud AdministratorSalesforce Certified Marketing Cloud Email SpecialistSalesforce Certified AI AssociateSalesforce Certified AssociateSalesforce Certified Marketing AssociateSalesforce Sales/Services Cloud, Salesforce Data Cloud, Salesforce Marketing Cloud, Confluence / Jira, Slack / WorkflowsSalesforce Marketing Cloud: SOAP/REST/XML/JSON/HTTP, AmpScript, JavaScript, HTML, CSS, SQL Server, Audience / Contact Builder, MobileConnect / MobilePush / SDK, Automation Studio / Journey Builder, CloudPages, Cross Cloud Integration (SPLUNK, Kibana).
Listed skills include Marketing and Salesforce.Com.
Ziaul H.'s current company
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Ziaul H. work experience
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Senior Marketing Cloud Engineer
Current
Premium Support Analyst
- Salesforce Marketing Cloud (SFMC) is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget and it is now the world's most powerful 1:1 digital.
- Troubleshooting and resolving SFMC Applications issues which include Journey Builder, Email Studio, Contact Builder, Automation Studio, Mobile Studio (SMS, Mobile Push, WhatsApp) and Marketing Cloud Connect.
- Resolution of customer issues through discovery, documentation, replication, resolution and overall professional and responsive case management.
- Communicate status and resolution to customers in a factual, professional, timely and consistent manner.
- Responsible for ensuring complete customer satisfaction.
- Training New Hires and Starters to Ramp-Up their product knowledge & skills
Technical Support Specialist
- IBM Marketing Cloud, part of the IBM Marketing Solutions portfolio, powers the delivery of exceptional experiences for customers across the buyer journey by leveraging customer data and behaviours, providing analytical.
- Assist customers with their campaigns using the Engage Marketing platform
- Provide frontline support and meeting SLO’s and SLA’s
- Working with a range of software technologies: E-mail systems, Internet technologies, Web-based applications, data manipulation, database operations (SQL), HTML, XML, FTP, SMS mobile technologies, Salesforce.com
- Documenting all customers issues in a call logging system.
- Escalate customer cases promptly to expedite turnaround times
2Nd Line Technical Support Engineer
- mGage is a leading service provider and agency to some of the biggest media campaigns in the UK. My responsibilities include ownership and excellent resolution of all day to day incidents, technical integrations of.
- Maintaining a three-way relationship between customers, UK Mobile Operators and internal account managers via phone, email and face to face. Communicating with Engineering teams, Management and Stakeholders effectively.
- Developed systems and processes to always manage and handle multiple concurrent work streams. Ensured optimum service is always provided to all relevant stakeholders.
- Front end support for the gateway and in-house applications involved building credentials to allow customers to integrate into the gateway/applications via HTTP, HTTPs and SMPP protocols.
- Back-end support for the gateway/applications to help decipher logs in Linux across different server nodes. Establishing whether errors were caused by client integration, gateway/application malfunction or issues on.
- Ordering SMS/MMS/Voice/Video short codes & long codes which are used to run marketing campaigns, competitions, voting for customers such as ITV, Channel 5, Major Radio Stations and Newspapers.
Helpdesk Administrator
Colleagues at Techtronic Industries EMEA
Other employees you can reach at ttigroup.com. View company contacts for 9211 employees →
Brian Lee
Colleague at Techtronic Industries EmeaHong Kong SAR, Hong Kong
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CM
Colleen Mccabe
Colleague at Techtronic Industries EmeaGreater Chicago Area, United States
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JR
Jake Rapp
Colleague at Techtronic Industries EmeaBoone, North Carolina, United States, United States
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蓝
蓝静汶
Colleague at Techtronic Industries EmeaDongguan, Guangdong, China, China
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NR
Noah Rabu
Colleague at Techtronic Industries EmeaBrooklyn, New York, United States, United States
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JA
Jomkwan Allen
Colleague at Techtronic Industries EmeaSpartanburg County, South Carolina, United States, United States
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TW
Tyler Wanner
Colleague at Techtronic Industries EmeaUnited States, United States
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RB
Riley Burgess
Colleague at Techtronic Industries EmeaSwansea, Massachusetts, United States, United States
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CS
Craig Spence
Colleague at Techtronic Industries EmeaChatham, Ontario, Canada, Canada
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CS
Cassana Smith
Colleague at Techtronic Industries EmeaWilliamston, South Carolina, United States, United States
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Ziaul H. education
Bsc (Hons), Computer Science
Triple Star Ranger
Frequently asked questions about Ziaul H.
Quick answers generated from the profile data available on this page.
What company does Ziaul H. work for?
Ziaul H. works for Techtronic Industries EMEA.
What is Ziaul H.'s role at Techtronic Industries EMEA?
Ziaul H. is listed as Salesforce Marketing Cloud Developer at Techtronic Industries EMEA.
What is Ziaul H.'s email address?
AeroLeads has found 1 work email signal at @salesforce.com for Ziaul H. at Techtronic Industries EMEA.
Where is Ziaul H. based?
Ziaul H. is based in London, England, United Kingdom while working with Techtronic Industries EMEA.
What companies has Ziaul H. worked for?
Ziaul H. has worked for Techtronic Industries Emea, Salesforce, Salesforce Marketing Cloud, Ibm, and Mgage - Formerly Known As Velti.
Who are Ziaul H.'s colleagues at Techtronic Industries EMEA?
Ziaul H.'s colleagues at Techtronic Industries EMEA include Brian Lee, Colleen Mccabe, Jake Rapp, 蓝静汶, and Noah Rabu.
How can I contact Ziaul H.?
You can use AeroLeads to view verified contact signals for Ziaul H. at Techtronic Industries EMEA, including work email, phone, and LinkedIn data when available.
What schools did Ziaul H. attend?
Ziaul H. holds Bsc (Hons), Computer Science from Queen Mary, U. Of London.
What skills is Ziaul H. known for?
Ziaul H. is listed with skills including Marketing and Salesforce.Com.
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