Experienced product craftsman with a strong analytical background and 4+ years of industry experience in mobile and desktop, seamlessly merging data-driven precision with creative innovation to craft impactful, useful, and beautiful solutions.Being a former math major turned Product Designer, my skill set seamlessly merges the worlds of analytics and creativity: my mathematical background enables me to tackle challenges strategically with data-driven precision, while my artistic flair drives me to create innovative and visually pleasing solutions.Design Expertise:Sketching, Wireframing, Mockups, Visual Design, Prototyping, Product Strategy, User Flows, Design Sprints, Storytelling, Design Systems, Motion Design, Illustrations, Storyboards, Interaction Design, Mobile and Desktop Design, Information Architecture, Branding, Cross-Functional Collaboration, Accessibility, and Engineering HandoffResearch Expertise:User Research, Market Analysis, Qualitative & Quantitative Research, A/B Testing, Data Analysis, Data Visualization, Competitive Analysis, Usability Testing, Contextual Inquiry, Surveys, Interviews, Journey Mapping, Card Sorting, and PersonasTools:Figma, Sketch, Adobe Creative Suite, Protopie, UserTesting, Statistics, Tableau, HTML & CSS, Java, Python, AI/ML, Agile Scrum
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Product DesignerPaypalSeattle, Wa, Us -
Ux Designer IiAmazon Oct 2024 - PresentSeattle, Wa, Us -
Product Designer IiPaypal Dec 2021 - Aug 2024San Jose, Ca, Us
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Graduate Ux ResearcherAmazon Jan 2024 - Apr 2024Seattle, Wa, Us• Led a team of 4 researchers to conduct an E2E usability study on Amazon’s AI-driven comparison chart, driving design decisions that improved engagement, task efficiency, satisfaction, and conversion.• Conducted tests with 12 users across mobile, tablet, and desktop, focusing on user mental models, behaviors, attitudes, and AI-generated content. Presented findings to design and executive leadership.• Drove quantitative and qualitative research, utilizing think-aloud sessions, questionnaires, interviews, data visualization, analysis, and affinity diagrams.
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Ui/Ux DesignerNodmd Apr 2021 - Dec 2021Phoenix, Arizona, Us• Design lead. Conceptualized, designed, and delivered a telemedicine web platform connecting patients to 250,000 physicians across the US, allowing for quick and easy access to medical care.• Developed a comprehensive style guide to ensure design consistency and efficiency, serving as the visual foundation for company products such as websites, emails, newsletters, and signatures. Trained junior designers on its usage, maintenance, and scaling. Still in use today. -
Product Design InternRemmie Health Feb 2021 - Mar 2021Seattle, Washington, Us• Initiated research and design efforts in improving the ear, nose and throat telemedicine experience for patients using Remmie's app and otoscope, resulting in a 23% increase in Net Promoter Score.• Wore multiple hats, including strategy, research, visual, and interaction design, to craft experiences that supported business visions and user needs. -
Project Management InternC21| Center For 21St Century Liberal Learning Jun 2020 - Aug 2020Seattle, UsCollaborated with stakeholders, clients, and fellow interns to plan and implement a marketing plan to raise UW Early Fall Start program enrollment during the COVID-19 pandemic, achieving the yearly highest growth rate of enrollment within the first week of implementation. -
Ui/Ux Design InternCode.Game(Shenzhen Dianmao Technology Co. Ltd.) Jun 2018 - Jul 2018Shenzhen, Guangdong, Cn• Collaborated with fellow Product Design Interns, PM, and Devs to conceptualize, design, and prototype an award-winning 3D modeling mobile app that brought a more playful and intuitive experience to teenagers learning programming, which improved user engagement and NPS.• Sketched and designed 10+ icons in accordance with the company design system. • Conducted competitive analysis, interviews, and usability testing with teenagers (Age 7-16).
Liam Zhou Skills
Liam Zhou Education Details
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University Of Washington College Of EngineeringHuman-Centered Design & Engineering -
University Of WashingtonHuman Computer Interaction
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University Of WashingtonBachelor'S Degree
Frequently Asked Questions about Liam Zhou
What company does Liam Zhou work for?
Liam Zhou works for Paypal
What is Liam Zhou's role at the current company?
Liam Zhou's current role is Product Designer.
What schools did Liam Zhou attend?
Liam Zhou attended University Of Washington College Of Engineering, University Of Washington, University Of Washington.
What skills is Liam Zhou known for?
Liam Zhou has skills like Survey Design, Sketch App, Affinity Diagramming, Sketching, Wireframing, Ux Research, User Experience, Protopie, Affinity Mapping, Usability Testing, Figma, Marvel.
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