Defined the vision and roadmap for enhancing the website experience, focusing on customer discovery and relationship mapping between products to highlight our broad product offering.Conducted extensive customer concept and usability testing to identify frictions, using A/B testing to refine features, which facilitated data-driven decision-making and validated the business impact on key success metrics.Partnered with engineering and publishing teams in planning and execution of feature launches, driving business impact through clear communication and detailed implementation requirements.Led a team of UX designers to develop innovative mobile content pages and search logic, achieving strategic design objectives and enhancing the usability of our digital platforms.

Piloted and implemented a new sourcing platform by defining KPIs and rollout plan, leading to 40% reduction in time needed to identify a quality candidate lead.Identified process improvement opportunities within candidate search and partnered with cross-functional management teams to update sourcing tactics, increasing volume of diverse talent leads by 33%.

Managed the operation of launching products on our e-commerce site, optimizing content and data organization to enhance user decision-making and customer experience.Optimized available capacity to ensure consistent productivity and well-managed queues, maintaining throughput rates at or exceeding department expectations.

Managed over $66M in sales volume across multiple product categories, owning assortment-level plans and driving business with a focus on inventory, margin, and promotional strategy to achieve both top-line sales goals and bottom-line targets, attaining consistent year-over-year sales dollar growth from 2018-2020. Departmental expertise in outerwear, accessories, swim, and knit bottoms. Analyzed historical data and current trends to determine appropriate reaction strategies in a fast-paced, variable retail environment, improving the accuracy of statistical forecasts and ensuring efficient use of inventory.Collaborated with several cross-functional teams, including merchandising, deployment, sourcing, pricing, visual, and store planning, to ensure implementation of strategic direction and alignment across functions.Mentored two interns and one full-time hire through a rigorous training program by supporting their progress in a personalized manner and developing the necessary skills and practices to be successful in their roles, resulting in both interns receiving full-time return offers and the new hire successfully transitioning into an independent role.Captained several ad-hoc projects and teams, creating reporting and best practices that are utilized throughout the company, improving efficiency of inventory allocation and enhancing communication across teams and functions.

Developed marketing and sales materials for clients in higher education that highlight the functionality and simplicity of Clixie Media's software.Consulted with executives to establish a go-to-market strategy for profitable entry into the healthcare e-learning space.

Completed intensive ten-week leadership development program, working closely with cross-functional partners and mentors, successfully executing several strategic projects and presentations for senior leadership Planned and managed product assortment in high-growth department by developing financial plans based on historical performance and market trend analysis, expanding A&F Women's Swim business from $10.5 million to $15 million in revenue Analyzed sales results to determine appropriate reaction strategy while focusing on top and bottom line financial targets, minimizing inventory risk and taking advantage of business opportunity in complex retail environment

Performed recruiting duties by hosting prospective athletes during visits, acquiring commitments from multiple top ranked players yearly Represented interests of volleyball team by conversing with Student-Athlete Advisory Council members from all 29 varsity sports on potential issues, resulting in 73 new legislative proposals being sent to the NCAA for review

Balanced 20 hour per week competition schedule with academic workload by communicating with professors, creating disciplined routines and learning time management skillsCompeted with elite Division I athletes by fighting for playing time, developing work ethic and raising overall level of team play which resulted in bid to NCAA Tournament

Developed understanding of Positive Organizational Scholarship and skills requisite to maximizing potential of human capital through exclusive summer immersion program; acquired capabilities in relationship building and productivity enhancement Interviewed 50+ individuals and observed daily work environment at Global Team Blue to identify strengths and areas for growth, presented final analysis to senior leaders highlighting recommendations to improve overall workplace environment

Assisted 60+ gym guests daily by collaborating with upper management, developing customer service and communication skills Managed $5,000 of inventory by keeping detailed records of sales and incoming shipments; maintained well-stocked and organized facility for customer convenience Categorized payments and financial documents using Excel; simplified membership renewal process with automatic email reminders