Oversaw areas in Japan, LA and Europe. Participated in comprehensive process transformation in geographies with up to 20K employees. Key stakeholders include leadership within these respective geographies, local industry experts, and geography manager bases.Selected Accomplishments:• Coordinated with other GSMEs for implementation lifecycle from requirements gathering, functional design, prototyping, acceptance testing, and delivery, collaborating with local team and identifying major roadblocks and process solutions in Workday environment. Involved writing business process designs, reviewing notes on release system configuration, working with regional HR experts to modify and finalize designs, and passing designs over to HRIS consultants for configuration.• Managed testing of (and directly ran) business processes, logged and responded to system errors within Helpdesk database, and wrote business process change requests within the Workday configuration for deployment of Mobility, Contracts, Transfers, and EDM modules in Japan and Latin America, in driving rapid and accurate deployment of Workday.• Project managed Greyout/Blackout transition to live deployment of Workday by tracking to-do activities from multiple participants in release and collecting data and requirements for decision-making meetings with HRIS executives, allowing for a smooth and timely transition to go-live with few errors.• Worked on due diligence process for European deployments, by collecting feedback from GSMEs and updating business process templates and legal/compliance requirements accordingly, reflecting best practices.• Created learning and development materials on HRIS applications and Workday configuration standards for onboarding new HR Transformation employees globally, reducing new employee learning curve and improving onboarding and orientation efficiency.

Managed process alignment and design of functional areas during the IBM US Workday deployment, involving 90K employees, while working alongside company ER and legal counsel to represent and inform on legal issues.Selected accomplishments:• Organized meetings between counsel, HR subject matter experts, the Employee Relations team, and Workday architects, providing consensus regarding ER and legal perspectives on designing and comprehensively tracking decisions.• Conducted extensive independent legal research for IBM System Transformations in North America, Asia, and Europe, advising project architects and subject matter experts on legislative ramifications of designs.• Applied legal and employee relations knowledge to address employee relations pain points amongst the Transformation team, prematurely taking into account these issues and allowing for a more comprehensive policy creation and alignment process.

Utilized sophisticated statistics tools including advanced Excel, Cognos Portal, SPSS Statistics & Modeler, and R to analyze and derive deep insights from workforce demographic, compensation, and talent data; created solutions which advised and drove HR and Business policies for various high-level IBM internal clients. Project-managed complex inter-departmental business process transfers spanning months at a time.Selected accomplishments:• Helped create model analyzing compensation programs on basis of retention and prescribed actions needed, promoting ROI cost effective programs using more effective investment allocations.• Transferred, inherited, and optimized an acquisition retention model from IBM research, and internalizing function within department, reducing costs.• Collaborated on skills mapping project, identifying critical skills in developing technology fields for driving hiring targets.

Provided input on skills development and database creation projects for case management team, and in addition participated in special project for HR leadership targeting a key business initiative.Selected accomplishments:• Created globally integrated job description for career development within case management and appeals and compiled localized descriptions and input of regional leads, integrating them into a set of globalized guidelines.• Acted as team leader for complex project analyzing educational and professional backgrounds of experts in key growth areas within company, integrating quantitative and qualitative data into solutions and presenting to top executives.• Collaborated with team that planned and drove the integration of highly confidential information from company-internal appeals process into the wider case management database, automating and centralizing the process of keeping case records.

Managed benefits enrollment for Canada. Worked on career development initiative for organization, and coordinated delivery of holiday calendars and mailing lists for compensation notices.Selected accomplishments:• Developed Excel index of career path matrices meeting career development needs across organization, statistically analyzing information and presenting findings to Corporate HR Compensation Department. • Directed group health and dental benefits enrollment for Canada through Manulife, and provided support to dozens of employees with questions regarding enrollment. Designed new tutorial for online enrollment system for all new hires.• Wrote and coordinated mailing list for placing compensation notices across US and created Global Holiday Calendar, meeting legal compliance standards and improving logistics coordination within the HR team.