Zak Humphries Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

● 3rd line support for 250 mission critical windows systems 2003 -> 2019 and core MS technologies● Custom monitoring with Grafana, InfluxDB and ElasticSearch● Extensive automation with Powershell● Version control and automated testing of inhouse PowerShell libraries● Design, implementation and management of System Centre Operations Manager 2019

London, United Kingdom

3rd line support for 5,500 mission critical production bank serversCoaching and training of junior engineersImplementation and maintenance of Gitlab source control for UK and EMEA support teamsExtensive work with powershell, automating repetitive daily tasksInhouse engineer training in the use of powershellDesign, implementation and management of System Centre Operations Manager / Virtual Machine Manager VMWare 4/5 administration / Hyper-V 2012

Hammersmith, London

200 Servers / 1200 UsersSetup of new vSphere 5.1 solution. (ESXi Cluster, vCentre, Update Manager) Implementation of a new Citrix XenApp 6.5 farm. Maintenance and troubleshooting of the older 5.0 and 6.0 farms Automation of repetitive task with Windows PowerShell freeing engineers for more productive work Full design and implementation of System Centre Operations Manager 2012 Full design and implementation of System Centre Configuration Manager 2012 Design of new Exchange 2010 multi-site cluster and migration from the old Exchange 2003 system Responsible for overseeing the training of a newly promoted 2nd line engineer into Infrastructure Active Directory redesign and clean-up including o Consolidation of Users, Computers, Policy’s in a logical and easy to manage structure o Change Control for Group Policy with Microsoft Advance Group Policy Management o A complete Administrator account overall based on Role Based Access Controls 3rd support for: Multiple HP EVA’s. Windows server 2000/2003/2008/2012. Active Directory. Group Policy

Hammersmith

300 Servers / 500 Users (Financial)VMware administration, configuration and maintenance with vSphere 4 and 5 (40 hosts) Implementation of a multi node VMware vSphere cluster running on HP blade SAN Hardware SharePoint 2007 to 2010 migration project SharePoint 2010 installation, configuration and maintenance Significantly reduced many administrators workload using PowerShell automation (Active Directory, user management, WMI) 3rd Line support for Windows Server, Active Directory, Exchange 2007, JIRA, HP EVA SANS.

150 Servers / 1500 UsersOverall ownership of estate infrastructure design, rollout and performanceResponsible for the design, configuration and maintenance of the following Wintel systems: Windows Server 2000/2003/2008, Multi-site Active Directory, Group Policy, Lync Server, 8 Exchange Servers, Forefront Threat Management Gateway (ISA), Forefront Unified Access Gateway, System Centre Operations Manager, System Centre Data protection Manager, System Centre Config Manager Ownership and design of the Cisco networking landscape (Layer 2 & Layer 3 switching) Tier three support, problem management and RCA and vendor management for all infrastructure issues Ownership of 24-hour Major incident management process

25 Servers (Financial)Exchange 2007 design and migration from Exchange 2003, Active directory & Group PolicySQL 2005 Cluster Administration, HP Proliant / HP SAN & BladeInstallation / Configuration HP Systems Insight Manager3rd Line support for Active Directory, Group policy, Exchange

250 Servers / 5000 UsersMicrosoft Operations Manager 2005 design and implementationServer management with HP System Insight ManagerSymantec Brightmail managementSharePoint Portal Server 2003 administrationInternet Security & Acceleration Server 2004 administration3rd Line Support for Windows Server, Active Directory, Exchange 2003 (20 Servers).

Active Directory forest migration from Springboard Housing to Genesis