• Managed company’s social accounts and E-commerce platforms; started the company's TikTok account and achieved 110,000 views in a month.• Participated in project on international exhibition in Hannover, Germany; analyzed user data, formulated product marketing plan and effectively reduced publicity cost by 25%.• Worked with Tesla, Honda and other tech companies to facilitate launch process and created promotional programmed for our products.• Researched market data, analyzed project commonalities and differences, and developed visual market reports to coordinate and advance projects with cross-departmental efficiency.

• Participated in managing and event planning for the media account 'Singapore Tong', and increased followers by over 400,000 in all platforms.• Followed up on work progress for on-site events, planned interviews with high-profile public figures, increased click-throughs by 30 per cent over the same period, and developed a series of projects successfully.• Hosted meetings with long-time clients, wrote client needs-driven operational materials, and integrated various departmental functions into programme development.• Responded to and resolved client issues based on client needs, identified current experience issues in the company's business through data analysis, research, and client service feedback, and promoted improvements to enhance client experience and satisfaction.