- Overseeing head office, central kitchen & multiple branches- Successfully increasing the company's market share by implementing strategic initiatives such as targeted marketing campaigns, introducing new product lines, and enhancing customer engagement.- The ability to drive business growth and capture a larger share of the market within the pastry B2B & B2C sectors.- Responsible for ensuring consistent product quality, managing inventory and supply chains, optimizing staff… Show more - Overseeing head office, central kitchen & multiple branches- Successfully increasing the company's market share by implementing strategic initiatives such as targeted marketing campaigns, introducing new product lines, and enhancing customer engagement.- The ability to drive business growth and capture a larger share of the market within the pastry B2B & B2C sectors.- Responsible for ensuring consistent product quality, managing inventory and supply chains, optimizing staff schedules, implementing cost-effective measures- Maintaining high customer service standards across all locations.- Play a key role in streamlining processes, monitoring sales performance, and fostering a cohesive working environment among the various branches. Show less

-Responsible in the development, implementation and administration of operations strategies and objectives to ensure the achievement of organization’s goals and objectives set by the top management.• Conducts strategic plan for the year broken down per project.• Sets budget for the year in consultation with top management and finance.• Participates and approves bidding documents.• Plots internal & external activities in a checklist format with timetable.• Reviews marketing… Show more -Responsible in the development, implementation and administration of operations strategies and objectives to ensure the achievement of organization’s goals and objectives set by the top management.• Conducts strategic plan for the year broken down per project.• Sets budget for the year in consultation with top management and finance.• Participates and approves bidding documents.• Plots internal & external activities in a checklist format with timetable.• Reviews marketing activities such as Ad Placements, Collaterals & xdeal Agreement.• Monitors operations of each project to ensure guest satisfaction.• Checks and reviews department performance; address the need for improvement and commend deserving individual/department for a job well done.• Managing five F&B projects and responsible for 120 employees. Show less

- Duties included training floor and desk hosts, completing and supervising opening and closing duties for the restaurant, answering phones, managing guest wait list, reaching the annual estimated budget for making profit, Maximize revenue & minimize prime cost ,managing inventory, ensuring quality guest experience at the restaurant

Direct responsibilities included all accounting and payroll functions, scheduling of restaurant staff, booking of catering events.Other responsibilities included inventory management, preparing food components, provide support for other members of the catering team and aspects of a large catering business.