Project Name: Ajman Contact CenterFloor SupportHandling Inbound CallsHandling Social Media ( Email, Business Whatsapp, Live Chat)DSAT Report

Project Name: Ajman Contact CenterHandling Inbound callsHandling Social Media ( Email, Whatsapp, Ajman voice, Chat)

Project Name: Ministry of EconomyHandling Inbound calls, Social Media

Focuses sales efforts by studying existing and potential volume of dealersActively seeking out new sales opportunitiesSetting up meetings with potential clientsPrepare and deliver appropriate presentations on products and services

Responsible to markiting the exhibition, rent the shops, organize the exhibition and to collect the payment

Conducting market research to identify selling possibilities and evaluate customer needsActively seeking out new sales opportunities through cold calling, networking and social mediaSetting up meetings with potential clientsPrepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objectionsCollaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teamsServices existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales and other trade factorsAdjusts content of sales presentations by studying the type of sales outlet or trade factorFocuses sales efforts by studying existing and potential volume of dealersSubmits orders by referring to price lists and product literatureKeeps management informed by submitting activity and results reportsMonitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Deal with the customers via emails, over the phone, or face to faceRespond to the problems of the customer promptlyLook after the customer accounts and update their transaction statusMaintain records of interactions with the customers in an orderly mannerPrepares citizens to prevent fire damage by developing and conducting educational and training programsMaintains technical knowledge by attending educational workshops; studying publications; participating in scheduled drills

Responsible to all the shops, store, materials and paymentsWelcomes customers by greeting them; offering them assistanceDirects customers by escorting them to racks and counters; suggesting itemsAdvises customers by providing information on productsHelps customer make selections by building customer confidence; offering suggestions and opinionsProcesses payments by totaling purchasesKeeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interestContributes to team effort by accomplishing related results as needed

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entryObtains help by sounding alarmsControls traffic by directing driversCompletes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signaturesMaintains environment by monitoring and setting building and equipment controlsMaintains organization's stability and reputation by complying with legal requirementsEnsures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniquesContributes to team effort by accomplishing related results as needed