Ziad Ismail Email & Phone Number

Selangor, Malaysia

Subang Jaya, Selangor, Malaysia

-Led and guided junior Resident Assistants (RAs), providing mentorship and support to enhance their effectiveness in their roles.-Successfully handled increased responsibilities, which led to a promotion in duties, a salary increase, and expanded working hours.-Took on additional tasks and projects, demonstrating flexibility and a strong work ethic in a dynamic environment.-Acted as a reliable point of contact for both residents and staff, ensuring effective communication and problem-solving.

Subang Jaya, Selangor, Malaysia

-Cultivated a vibrant student community, promoting inclusivity and engagement.-Assisted residents in adapting to university life, providing guidance and support in their social transitions.-Organized community-building activities and events to enhance student interactions and create a sense of belonging.-Mediated conflicts and addressed concerns to maintain a harmonious living environment.-Offered emotional and academic support to residents, helping them navigate challenges in their new academic setting.

Selangor, Malaysia

-Founded and established a Digital Marketing and Automation Agency from the ground up.-Spearheaded the development of business workflows, ensuring seamless operations and efficient client acquisition processes.-Designed and implemented comprehensive business blueprints and Standard Operating Procedures (SOPs) to drive consistency and scalability.-Led the agency’s strategic planning, including market analysis, client targeting, and service offerings.-Managed client relationships, ensuring high satisfaction and long-term partnerships.-Oversaw a team of professionals, providing leadership and direction to achieve business objectives.

Selangor, Malaysia

-Served as an active member of the Student Committee in the Creative Department, contributing to various initiatives and projects.-Designed visually appealing posters and Instagram posts, enhancing the department’s social media presence and engagement.-Played a key role in event planning, coordinating logistics, and ensuring successful execution of creative events.-Managed crowds during events, ensuring a smooth and organized experience for attendees.-Guided new students, providing support and orientation to help them integrate into the department and university life.-Collaborated with other committee members to brainstorm and implement creative ideas for department activities and promotions.

Bsc (Hons), Cyber Security

Bsc (Hons), It Computer Networking And Security

Foundation Degree, Science And Technology

International General Certificate Of Secondary Education (Igcse), General Studies

High School Certificate