Ziad Labib Email & Phone Number

Manchester, Gb

Stoke-On-Trent, England, United Kingdom

Runcorn, United Kingdom

Cloud Computing ▍ Azure ▍ Windows Server ▍ VMware ▍ Network Infrastructure ▍ New IT Services Deployment During my tenure with Integrated Network Services, I have managed and delivered multiple projects as a senior professional spanning Disaster Recovery planning, Compliance, Network Infrastructure Design and Implementation, Tier III Support, Network Installations, Clould Migration, VoIP Migration, and ISP Network Management ensuring consistency between innovation and business model.My current position's primary goal involves facilitating the continual process and operational improvements leveraging available resources to optimize infrastructure and operation delivery to meet my customers' demands.KEY ROLES:➯ Lead the Network Infrastructure design and implementation for customers.➯ Designing, configuring and supporting of many of the customers’ in-house Microsoft Active Directory environments (Domain Controllers, DNS, DHCP, Routing & remote access, file servers, permissions…etc)➯ Designed and implemented multiple on-premises to Microsoft 365 migration projects including Exchange to Exchange Online and File servers to Sharepoint Online.➯ Utilised considerable expertise to network device configurations, set-up of routers, BGP/OSPF routing protocols, switches, firewalls, VLANs, Client & Site-to-Site VPN connections on Cisco, Allied Telesyn, 3Com,TP-Link & DrayTek devices.➯ Accountable for the overall management of the ISP network at the business park for 100+ customers.➯ Implementing remote management solutions RMM for customer’s servers & computers to enable active monitoring, patching and troubleshooting.➯ Demonstrating expertise and skills in Cloud computing and technologies, Microsoft Azure & Office 365 integration, Mobile Device Management, intune, Azure Information Protection, threat management, security & compliance management.

Libya

SAP ERP Implementation ▍ Procurement ▍ ITIL Best Practice ▍ Budgeting ▍ Office 365 Cloud ServicesI joined the oil company in 2016 to develop its IT services following ITIL Best Practice and manage the IT budget and monitoring expenditure to ensure cost-effectiveness. In my two-year stint as the Head of ICT, I reduced IT expenditure and the time through Microsoft Cloud Services' implementation and introduced the Disaster Recovery Plan and SLA. Notably, I was a key contributor to developing the company's Business Continuity Plan and Service Desk Incident Management Systems.KEY CONTRIBUTIONS: ➯Showcased considerable management expertise to lead ICT Department staff and contractors.➯Oversaw the SAP ERP Implementation Project (MM, HR and Finance modules).➯Led the installation and configuration of the company Servers (AD, File, Storage, Application Servers).➯Managed the procurement of IT Hardware, Software and Services and the management of IT Assets.➯Managed, reviewed, and authorised the IT and Telecoms System section for the North Hamada Oil and Gas Field Development Project, which included the estimated production of 50,000 BPD of Oil and 57 MMSCFD of Gas).➯Contributed directly towards the professional development of junior colleagues through mentoring and managed the IT Support Team.

Tripoli

➯Designed and oversaw the installation of telecommunications equipment and facilities, such as complex electronic switching systems, other plain telephone service facilities, optical fiber cabling, IP networks, and microwave transmission systems. ➯Supervised, reviewed, & approved the design of Telecommunication systems (Long distance Fibre Optic transmission, UHF Tetra Radio, PAGA, VSAT, CCTV & Integrated Security System, LAN/WAN) during the FEED phase of the North Hamada Field development project (Oil production and pipeline project of estimated production of 50,000 BPD of Oil and 57 MMSCFD of Gas)

Tripoli

Venture Office VoIP System (Cisco CME) Administration ▍ IT and Telecommunications Requirements ▍ Operations Management At ExxonMobil, I was charged specifically with managing all IT operations in Libya, including managing the company IT infrastructure.NOTABLE CONTRIBUTIONS: ➯Established and administered the Venture Office VoIP System (Cisco CME).➯Spearheaded IT and Telecommunications requirements for the drilling rig and on-shore drilling bases.➯Collaborated directly with the Business Services Manager and the General Manager to implement and periodically test the company Business Continuity Plan (BCP).

Libya

➯Served as the central escalation point for all IT and technical enquiries and provided diagnostics and a resolution for hardware, software and end-user problems.➯Coordinated the 13 active servers, including AD, File and Printa and Exchange and involved in the data backup and Restore using Veritas/Symantec Backup Exec.➯Constructed servers and workstations, including 10 HP DL380 servers and many client workstations.➯Led the installation and configuration of Windows Software update server WSUS, ISA 2006.