Ziad Shaltuni Email & Phone Number

Riyadh, Sa

London, England, Gb

Driving Innovation and Strategic Growth in Smart CitiesAs the Chief Commercial Officer at REALM, I lead the commercial strategy and execution for a forward-thinking company that is redefining the landscape of community engagement, monetization, and rewards in the Middle East. At the intersection of technology and community-building, REALM is pioneering smart city solutions that enhance connectivity, loyalty, and engagement across urban environments.Building Sustainable Partnerships and Impactful CollaborationsIn my role, I am committed to cultivating meaningful partnerships with clients, communities, and stakeholders, creating value through innovative engagement models. My focus is on fostering robust relationships that leverage our expertise in community engagement to drive growth and deliver measurable outcomes for large enterprises.Strategic Leadership and Market ExpansionI oversee a diverse team of professionals, guiding the development and implementation of commercial strategies that drive revenue growth, expand market presence, and strengthen our brand footprint in the region. I am dedicated to ensuring our solutions are not only innovative but also culturally attuned and aligned with the unique dynamics of the Middle Eastern market.Championing Technological Integration and Smart CommunitiesAt REALM, we are at the forefront of integrating cutting-edge technologies to build smart communities. My role involves steering our efforts to merge digital and physical environments, creating a vibrant ecosystem where people connect, engage, and thrive, thereby boosting city reputation and economic growth.Leading Through Change in a Dynamic Digital LandscapeIn a rapidly evolving digital environment, I am passionate about navigating the complexities of change and positioning REALM as a leader in shaping the future of smart cities. My aim is to drive innovation that resonates with our communities, delivers value, and enhances the quality of urban life.

Dubai, Ae

My main focus in this role is to facilitate business growth by taking on various consultancy projects to work with C-suite teams within businesses and assist them to maximise sales operations.Interim consulting projects undertaken to date include:• Contracted for a 3month project working with a Global Telecommunications provider where I was asked to conduct a complete review and recommend effective strategies to grow and streamline the distribution channel throughout Africa, liaising with the global CEO.• Contracted for an ongoing project to work with a UK based technology company where I worked closely with the CEO and marketing team, assisting with the development of a robust growth strategy for the MENA region, ensuring it included plans for distribution, market segmentation & positioning and e-commerce.• I was also contracted by a UAE based logistics company for a 12month project focused on full technology transformation in line with the growth strategy. Working closely with the CEO and IT team as well as 3rd party vendors, I was able to fully analyse the strategy and make suitable recommendations which would mitigate and risks when completing the project.

The Sales Game is an innovative sales gamification solution designed to motivate, engage, and drive your sales team to new heights. This is Work and Play.

London, London, Gb

Strategic Guidance: I bring strategic insight and expertise to WOLF, leveraging emerging technologies to address unique challenges in the MENA region. My focus is on driving growth and establishing market leadership in AI, the Metaverse, and community engagement.Building Partnerships: Key to my role is the development of strategic alliances and relationships with regional stakeholders and industry leaders, enhancing WOLF's market presence and aligning with our long-term goals.Market Analysis: I conduct thorough market analysis, gaining insights into trends, customer needs, and competitive dynamics. This intelligence is vital for shaping responsive and agile strategies at WOLF.Policy and Regulation Advisory: I advise on regional policies and regulatory frameworks, ensuring compliance and cultural relevance in WOLF's initiatives across diverse MENA markets.Innovation Leadership: As a thought leader, I drive the integration of AI and Metaverse technologies at WOLF, focusing on innovation that enhances community engagement and leads the market.Commercial Strategy: My expertise significantly contributes to WOLF's commercial success, working with leadership to develop and execute strategies that boost revenue and profitability in the MENA region.Team Empowerment: I mentor and empower teams, fostering a culture of innovation and excellence, and ensuring a unified approach in achieving strategic objectives.

Riyadh, Riyadh, Sa

Joined the judging panel for the second edition of the Saudi Customer Experience Award at CXKSA, in Saudi Arabia. I look forward to participating in evaluating the best entries in the field of customer experience in Saudi Arabia.

Ramallah, Palestine, Ps

As a Startup Mentor at Flow Accelerator, I provide strategic guidance and support to early-stage startups, helping founders navigate challenges in business development, sales strategy, and operations. Leveraging over 20 years of experience in sales, operations, and corporate strategy within the telecommunications and technology sectors, I empower entrepreneurs to refine their value propositions, scale operations, and secure market opportunities.My role includes: • Offering mentorship on business planning, go-to-market strategies, and revenue generation. • Guiding startups in building scalable sales channels and optimizing operational efficiencies. • Sharing insights on team management, customer acquisition, and funding strategies. • Facilitating connections to industry networks and resources to drive growth and innovation.I am passionate about fostering entrepreneurship and supporting the next generation of innovative startups to achieve their full potential.

Amsterdam, North Holland, Nl

I am honored to serve as a mentor at TAP, a Dutch-Palestinian edtech and career acceleration platform dedicated to unlocking remote job opportunities for high-potential tech talent in Palestine and other underserved markets in the MENA region. TAP is a social impact startup with a mission to create greater equity, diversity, and accessibility in the tech industry.Key Responsibilities:• Providing mentorship to TAP participants, enhancing their market-relevant digital skills and power skills such as communication, growth mindset, and cultural awareness.• Supporting TAP’s goal of empowering women in tech, with at least half of our graduates being females.• Connecting talented individuals with international employers, helping them secure remote job opportunities.• Contributing to TAP’s mission of fostering a more inclusive and accessible tech industry.Through my role at TAP, I am excited to share my experience and contribute to the growth and success of these talented individuals, shaping a brighter future for tech talent in the MENA region.

Abu Dhabi, Ae

https://www.adsmehub.ae/en/expert-details/ziad-shaltuni

Mentoring Start ups in the MENA region.

Dubai, Dubai, Ae

Channel & Digital Sales Optimization: Utilize deep knowledge of channel and digital sales to optimize sales processes and infrastructure, resulting in improved sales performance and customer engagement.Market Analysis & Insight: Offer strategic insights based on thorough market analysis, identifying key trends, opportunities, and competitive threats.Stakeholder Engagement: Work closely with boards, senior management, and key stakeholders to align sales strategies with overall business objectives, ensuring a cohesive approach to market expansion.Team Leadership & Development: Lead by example, fostering a culture of excellence, innovation, and continuous improvement within sales teams.

Dubai, Dubai, Ae

I was initially invited to join the business to lead the business set-up and manage the full spectrum of Director responsibilities including start-up phase, operations and growth.My Key Responsibilities and Achievements include:• Creating and implementing a Business Development and growth strategy including starting operations in United Arab Emirates, Oman and Bahrain.• Managing partnership agreements in line with the growth strategy including Micromax, Zenality, Huawei, Neffos (TP Link) and Anker.• Facilitating significant sales revenues which have seen a 50% growth from 2016 – 2017. This was achieved through:• Successfully growing the team from 1 to 60 in 2yrs across the UAE, Oman and Bahrain, filling key roles including Heads of Sales, Operations, Finance and HR.• Growing the distribution channels to include 2,500 retailers through creating an extensive mobile sales team with over 30 vehicles and• Successfully securing business with 5 leading brands both through organic and strategic business development.

Amman, Jo

Leading the sales, lead generation, on boarding and customer experience teams in a multi region geography.

Dubai, Dubai, Ae

Leading a multiple geography sales organization to achieve the company’s sales objectives in Middle East and North Africa. Overlooking the company strategy and implementation for Retail, Direct Sales, Channel Partners, Distribution and Telesales,.

Minnesota, Us

Embarked on a medical recovery journey resulting from a severe spinal cord injury which left me completely paralyzed for some times and required several operations and many months of physical therapy. A five minutes preview is illustrated in this video documenting this medical recovery journey.

Abu Dhabi, Abu Dhabi, Ae

In my role as a CEO Advisor at Yahsat, I played a pivotal role in enhancing and expanding the company’s commercial operations across Africa, with a specific focus on Nigeria, Kenya, and South Africa. My key contributions included:• Conducting in-depth market analyses to understand the unique challenges and opportunities in Nigeria, Kenya, and South Africa, informing tailored strategic sales and marketing approaches.• Collaborating with the senior leadership team to devise and implement targeted sales and marketing strategies, significantly improving operational efficiency and market footprint in these key markets.• Building and nurturing strategic partnerships with local entities, regulatory bodies, and stakeholders to facilitate seamless market entry and compliance, while also fostering sustainable growth.• Leading cross-functional teams to execute strategic initiatives, resulting in marked improvements in sales performance, enhanced brand visibility, and expanded market share in Nigeria, Kenya, and South Africa.This strategic advisory role capitalized The Sales Advisors to navigate diverse market dynamics, enabling Yahsat to solidify its presence and achieve notable growth in some of Africa's most crucial telecommunications markets.

Riyadh, Sa

This was an internal promotion, where I reported to the Mobily Joint Venture Board of Directors and was responsible for leading the implementation of a high profile Mobily majority owned joint venture company with annual sales over $5 Billion. I personally managed the project from inception to launch stage.

Riyadh, Sa

An internal promotion, where I reported to the CCO (and liaised with the CEO on weekly basis) with the main focus of leading the consumer sales organisation by setting and implementing sales strategies with an emphasis on maximizing sales numbers and profitability.My Key Responsibilities and Achievements included:• Led a team of 1,000 sales professionals including a direct team of 7 Senior Executives VP’s spanning over 100 cities in more than 280 outlets along with a VIP task force for high net worth subscribers. • In addition to leading the sales organisation, I also managed two of the largest call centres in the Middle East that hosted 2,000 customer care professionals in multiple locations including Saudi Arabia, Egypt and India. • Monitored performance against objectives and targets, promoting and effectively positioning Mobily in line with the Sales Strategy as operator of choice in KSA market.• Led the consumer sales department's different channels including Retail, Franchise, VIP and indirect channels through six major distributors and thousands of independent resellers. • I developed and managed Hajj and Umrah packages and promotion campaigns for corporate and project launches within budgetary allocations including managing the Umrah Hajj Season within the Kingdom, serving more than 10 Million Pilgrims and Umra visitors annually and offering them with Mobily Products & Services. This resulted in being the Hajj Telecom Operator of choice every year. and sales of USD Millions annually. Will remove what is in green• Between May 2013 – May 2015, I successfully spearheaded the company wide Digital Transformation E-Sales project, working with external consultants and all internal stake holder to set strategy, vision and execution, projected to deliver 50% of all sales through an e-commerce platform by the end of 2018.

Riyadh, Sa

This was an internal promotion where I reported to the CCO and held responsibility for leading the consumer unit (Strategy & Planning, Communications, Sales), in both Mobile and FTTH as a part of company-wide transformation to a full ICT company.My Key Responsibilities and Achievements included:• Managing a direct team of Five Country Directors including Director of Retail, Director of Franchise Shops, Director of VIP, (Status, High Value and Royal Family), Director of Channel Sales and Director of Sales Support and Operations. • Leading the commercial business management focused on governance, project management, process development & enhancements, quality assurance and risk management and mitigations.

Riyadh, Sa

Reporting to the CCO, this was an internal promotion where my main focus was in managing key company and sales initiatives, programmes and projects as well as all consumer sales operational activities and order management processes.My Key Responsibilities and Achievements included:• Managing a direct team of 5 Sales Country Directors.• Determining the annual unit and sales plans by implementing sales strategies; analysing trends and results.• Establishing sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.• Leading the team to ensure that Mobily had the largest channel of distribution and was the fastest growing Mobile Operator, ensuring double digit year on year growth in the Kingdom of Saudi Arabia. • I also ensured that Mobily Elite high value post-paid product “Raqi” was available in over 100 cities in Saudi Arabia and is the leading high value product in Saudi Arabia.

Riyadh, Sa

A promotion where I reported to the Chief Sales & Customer Care Officer and was responsible for managing the implementation of all sales strategies in all sales unites, yearly planning and exploring new sales channels in order to stimulate growth and increase Mobily’s sales volume and to expand the High ARPU (Average Revenue Per User) customer base.My Key Responsibilities and Achievements included:• Managing a direct team of 5 Country Managers including Retail, Franchise, Corporate Sales, VIP sales, and Sales Operations and an indirect team of 800.• Developing an effective communication media and yearly event calendar and organised partner events in order to share the strategy and present the awards.• From Mar 2005 to Dec 2006, I led one of the largest Telecommunication Sales retail build and expansion projects in the KSA and MENA, with more than 280 retail outlets (in 102 cities), 40 directly owned and operated by Mobily and 240 franchise locations, establishing a very strong brand footprint with over 40% market share penetration.• I also successfully exceeded the annual target of subscribers from 700,000 subscribers to 4 Million subscribers in the first two years of operations.

Riyadh, Sa

In this role I held overall responsibility for the day to day activities of channel sales operations pre-launch as well as setting and implementing sales strategies with an emphasis on maximizing sales and profitability post-launch.

Santa Clara, California, Us

In this role I was responsible for building and managing the Intel reseller channel in Jordan.

I worked with Gulf-based companies providing business development, marketing and communications services in (Levant Region) Jordan, Syria and Lebanon. Clients included Siemens Mobile, Intel Corp and LG Electronics.

Kuwait, Kw

Successfully led the Corporate Marketing Division at Zain Jordan in a 1000 employee organization with over 1 million mobile phone subscribers (at the time) in a highly competitive environment. This role included corporate market analysis, corporate products segmentation, product development, and corporate products strategy development & implementation. Additionally, developed B2B marketing and sales channels.

Market Driving Strategies, Business Administration And Management, General

Sales Management

Negociations Dynamics

Effective Cost Management

High Performance Leadership Program

Achieving Strategic Agility

Dale Carnegie Immersion Program

Change Management

Finance For Executives

Leaders, Tom Peters

Professional Leadership Program, Leadership And Managerial Excellence

Queens University Executive Program; Strategy, Management And Leadership

Mvno And Mobile Brands

Mvno Business & Partnering Strategies

Bachelor Of Business Administration, Marketing

High School