PBM Insurance Solutions was founded to help people insure one of the biggest investments in their lives. PBM Insurance works predominantly via referrals from industry partners. They are heavily invested in providing education workshops and seminars for first time homebuyers in the Central Valley, and throughout the state of California.

Paint with Z is a local business bringing you one of a kind art experience with private paint parties.Art for your private event is individually designed with you in mind. Paint parties are great for intimate celebrations, team building or corporate events.

Freelance designer and illustrator specializing in character concepts, logos, brand development, print design, marketing materials, and business cards.Also versed in custom invitations, cards, stationary and announcements.

I teach an advanced course that examines the professional standards and practices common to the field of graphic design and illustration. Emphasis is placed on examining employment opportunities and enhancing interview skills. A combination of lecture and projects, students create personal identity systems and materials for small business development and growth. We employ industry market research and look at all aspects of being a small business owner in the creative industry.

As the marketing chair, I am responsible for bringing awareness to Women Empowerment through social media engagement, online branding and marketing strategies. Our goal is to empower, connect and uplift members in our community through workshops, seminars and outreach. When women empower each other, successful things happen.

I oversee everyday operations to help execute long term strategic marketing efforts for retention and new business. Utilizing past experience to promote and engage people at community events. Well versed in customer service, retention and finding solutions to customer concerns.

As a Call Quality Analyst, my job was to assess CSR needs and identify areas for improvement by developing plans that targeted positive change through coaching, effective feedback and effective communication. I also established rapport with other departments to develop trainings that addressed trends impacting workflowPart of my duties was preparing and administering policy and product training to entire traditional provider service team in CA including benefits, claims and legislation. By monitoring and analyzing CSR data regarding metrics, I was able to identify patterns that impact job function and quality.Oversaw department group of 60+ employees as well as provided specialized training to Aetna departments in other location sites via virtual training and handling escalated supervisor call requests.

Graphic and production artist in Community Publications department. Was responsible for creating graphics for print in multiple types of media: newspaper, magazines, mail flyer inserts as well as conceptualizing advertising print campaign and direction for various projects which include but are not limited to centralvalleymoms.com and Kid's Day. Works included in Vida en el Valle, The Sierra Star, Imagine Fresno and The Clovis Independent.