* Visit store 6 stores per week / 1-2 stores per day * Brief internal staff every day in all briefing shift.* Train the Staff at the store regularly regarding store needed* Responsible to checking all the tolls and infrastructure at the store (creating convenience ambience to customers)* Handling complaint at the store* Track customer shopping trend, preferences, and all data, through surveys* Doing a mystery shopper* Monitoring all team from staff, SPV, ABM until Branch Manager regarding SOP* Achieve target, UPT and making sales increase with customer service excellence

Management Trainee Up Country Leadership Program H&M Indonesia