Zile Ozols Email & Phone Number

Westmount, Qc

I managed more than 50 volunteers and staff members of varying backgrounds and skill level. Working with staff, volunteers and the community, I ensured patron needs were met through necessary and quality programs, services and materials.Achievements- Weeded Reference Collection: - Reduced by 30% - Relabelled using BISAC subject headings- Created new volunteer positions- Organized workshops to promote the Seed Sharing programDuties- Supervised, recruited and… Show more I managed more than 50 volunteers and staff members of varying backgrounds and skill level. Working with staff, volunteers and the community, I ensured patron needs were met through necessary and quality programs, services and materials.Achievements- Weeded Reference Collection: - Reduced by 30% - Relabelled using BISAC subject headings- Created new volunteer positions- Organized workshops to promote the Seed Sharing programDuties- Supervised, recruited and trained volunteers and library staff- Managed library budget using Excel- Conducted performance evaluations- Collection development: books, DVDs, periodicals, eBooks (OverDrive)- Created promotional displays and materials- Organized Home Delivery service- Coordinated and oversaw the Seed Sharing program- Catalogued materials using Mandarin ILS- Maintained collection and ensured materials were shelved and shelf read Show less

Westmount, Qc

I coordinated seniors programs including the Alzheimer Cafés and Financial Literacy Program. Using feedback from participants, facilitators, and consultants, we offered programs addressing the needs of the community.Achievements- Collaborated to write successful grants- Increased number of new workshops offered- Increased number of participantsDuties- Evaluated effectiveness and relevance of programs- Coordinated with grant stakeholders, facilitators, and… Show more I coordinated seniors programs including the Alzheimer Cafés and Financial Literacy Program. Using feedback from participants, facilitators, and consultants, we offered programs addressing the needs of the community.Achievements- Collaborated to write successful grants- Increased number of new workshops offered- Increased number of participantsDuties- Evaluated effectiveness and relevance of programs- Coordinated with grant stakeholders, facilitators, and community partners- Developed, reviewed, and updated program materials- Recruited and scheduled facilitators for programs- Ensured fulfilment of grant requirements- Created and distributed promotional materials- Consulted with Financial Literacy Advisory Committee to ensure unbiased programming- Tracked and maintained program budgets Show less

Westmount, Qc

I coordinated computer courses and room rentals, both revenue generating services at the library. Working with building staff, I ensured rooms were properly set up. Collaborating with instructors, we offered up-to-date and original computer courses.Achievements- Increased number of students by updating and customizing workshops and courses- Increased number of room rentals by working closely with each client and determining their needs- Created new workshops by analyzing… Show more I coordinated computer courses and room rentals, both revenue generating services at the library. Working with building staff, I ensured rooms were properly set up. Collaborating with instructors, we offered up-to-date and original computer courses.Achievements- Increased number of students by updating and customizing workshops and courses- Increased number of room rentals by working closely with each client and determining their needs- Created new workshops by analyzing trends and competitors to find gaps in offerings Duties- Ensured student and client satisfaction through interviews and evaluations- Designed new computer courses and created materials- Assessed skill level of new clients- Hired, scheduled and evaluated instructors- Coordinated courses, event staffing, and room bookings- Prepared daily cash boxes and weekly deposits Show less

Cote-Saint-Luc, Qc

Working in this busy environment, I provided reference services and supervised desk staff. I tracked down information and materials for clients and ensured they had access to it. I developed promotional materials and basic how-to brochures.Duties- Provided reference services through traditional and electronic resources- Gave reader's advisory to patrons- Supervised desk staff- Developed basic how-to brochures for social media

Montreal, Qc

- Aided patrons in locating materials- Shelved and shelf read- Shifted collection as required

Waterloo, On

- Provided loan services at circulation desk- Aided patrons in locating materials- Shelved and shelf read- Shifted collection as required

Wilfrid Laurier University - Waterloo, On

We provided a space on campus for people to socialize and access resources. I ensured a welcoming space and trained new and returning volunteers to create a safe space. Through social events and ongoing training, I continually worked to integrate new volunteers.Duties- Collaborated to organize fundraising and social awareness activities- Managed training, integration and scheduling of volunteers- Collection development: books, CDs, pamphlets and magazines- Coordinated… Show more We provided a space on campus for people to socialize and access resources. I ensured a welcoming space and trained new and returning volunteers to create a safe space. Through social events and ongoing training, I continually worked to integrate new volunteers.Duties- Collaborated to organize fundraising and social awareness activities- Managed training, integration and scheduling of volunteers- Collection development: books, CDs, pamphlets and magazines- Coordinated with university library to have materials catalogued and available within their system- Encouraged consensus decision making Show less

Master Of Library & Information Science (Mlis), Knowledge Management

Activities and Societies: MLISSA Executive

Honours Ba Languages, French, Spanish, German