Zil Shah, Pharmd Email & Phone Number

Remote

Remote

• Delivered comprehensive training to pharmacy technicians in calculation, pharmacy lab, and medical terminology to improve their technical knowledge and skills.
• Assisted in updating course content, ensuring that the training material remained relevant and up-to-date.
• Analyzed course learner data, including assessment results and feedback, to recommend changes in the courses. This helped to improve the overall effectiveness of the training program and enhance the learning experience.
• Collaborated with other trainers and instructional designers to continuously improve the training program and meet the needs of the pharmacy technicians.
• Stayed current with industry trends and best practices in pharmacy technician training to ensure that the training program remained competitive and relevant

Remote

• Developed utilization management criteria and step therapy criteria edits to enhance patient outcomes.
• Conducted extensive research of primary scientific and clinical literature to create comprehensive medical policies for new medications.
• Reviewed the drug pipeline and evaluated potential new treatments for inclusion in the formulary.
• Developed documents outlining preferred alternative medications for non-preferred drugs to provide patients with the best care options.
• Educated the pharmacy team on formulary changes and ensured they had the necessary information to provide quality care.
• Provided ongoing support to the pharmacy team on utilization management criteria inquiries, ensuring that they had the necessary information to make informed decisions.

• Communicated effectively with healthcare professionals, including physicians, nurses, and other clinical staff, to gather necessary information for coverage determination requests.
• Interpreted and applied state, federal, company, and medication-related policies to conduct comprehensive clinical reviews of coverage determination requests.
• Conducted coverage determinations in a timely manner, ensuring that patients received the care they needed in a timely and efficient manner.
• Utilized clinical data to make informed decisions about the appropriateness of medication usage.
• Worked with and managed clinical care coordinators to gather requirements related to individual cases, ensuring that all necessary information was obtained.
• Adapted and implemented changes in company, state, federal, and drug-related policies in the coverage determination review process, keeping up-to-date with the latest regulations and guidelines.

Managed inventory effectively by receiving supplies and verifying accurate quantities against invoices.Assisted pharmacy personnel in following proper pharmacy laws and regulations, and delegated work based on their abilities and requirements.Overseen pharmacy operations by managing and organizing COVID vaccine clinics to ensure proper vaccine inventory.

Waxhaw, North Carolina Area

• Answered the telephone and assisted customers by explaining and clarifying prescriptions and locating pharmacy items.
• Assisted clients by answering simple questions, finding items, or referring them to the pharmacist for medication information.
• Communicated with doctor's office for prescription refills and inquiries, and contacted insurance companies for billing issues.
• Prepared prescriptions accurately by retrieving, counting, pouring, weighing and measuring medications.
• Verified and entered prescription information into the computer and processed patients' insurance information.
• Received supplies and verified accurate quantities against invoices.

Charlotte, North Carolina, United States

• Gained exposure in behavior health related disease states such as major depressive disorders, bipolar, schizophrenia and many more.
• Participated in case discussion regarding the appropriate use of various medications in behavior health
• Consulted appropriate patients charts to determine treatment regimen for patients

North Carolina, United States

• Participated in various projects to optimize the long term care prescription refill process
• Consulted appropriate LTCF healthcare nurse to clarify on the prescription
• Verified prescription orders to ensure appropriateness and filled blister packs for LTCF patients

Charlotte, North Carolina, United States

• Educated patients about disease states including diabetes, hypertension, hyperlipidemia, obesity etc
• Counseled patients on the proper use of medications based on the protocol
• Educated patients on the importance of a healthy lifestyle including diet and exercise

Charlotte, North Carolina, United States

• Counseled patients and participated in discussing the use of vancomycin, gentamicin, warfarin.
• Optimized medication dosage based on patient’s renal functions
• Prepared extemporaneous preparations by converting IV medications into oral dosage forms.

Charlotte, North Carolina, United States

• Performed patient work up every morning, followed by presentation to my preceptor in the form of a SOAP note
• Assisted the pharmacists to come up with a patient centered treatment plan based on the protocol.

Charlotte, North Carolina, United States

• Educated patients about diabetes pathophysiology, diabetes medications and lifestyle modifications.
• Demonstrated techniques to check blood sugar, inject insulin or apply continuous glucose monitoring system.

Charlotte, North Carolina, United States

• Gained insights about various software (Cerner/Canopy) involved in the pharmacy workflow
• Learned about automation system and Omnicell, and their impact on the pharmacy

Charlotte, North Carolina, United States

• Assisted the pharmacists in compounding various transplant and specialty pharmacy medications.
• Gained exposure in counseling patients on IVF medications under supervision
• Acquired knowledge about various laws and regulations related to the community pharmacy

Charlotte, North Carolina, United States

• Educated patients on various diabetes, hypertension, dyslipidemia-friendly diet and exercise using plate planner method
• Obtained patient information and counseled patients on various medications to deliver patient centered care.
• Practiced the process of writing SOAP notes for case presentation to preceptor

Charlotte, North Carolina, United States

• Identified patient health care related problems, prioritized the problems and came up with patient centered care
• Learned the process of handling Drug Information enquiries
• Effectively communicated with patient, family members and other health care professionals about patient case

Waxhaw, North Carolina, United States

• Researched and provided answers regarding enquiries on prescription and OTC medications

Charlotte, North Carolina, United States

• Gained insight to various aspects of pharmacist job, such as validating and intervening the prescriptions as necessary.
• Prepared unit dosages and dose adjustments based on the renal function, labs and physician process notes.

Waxhaw, North Carolina, United States

• Learned about various aspects of the job scope of a pharmacist and gained exposure in clinical and communications skills
• Improved patient care by performing Medication therapy management

Waxhaw, North Carolina, United States

• Accurately entered and filled each prescription according to pharmacy protocoland policy.
• Maintained and organized pharmacy to fill each prescription effectively and accurately.
• Followed state and federal laws in filling controlled substances

Niles, Illinois, United States

• Worked as a first responder to the patient after getting notified from the dispatch center.
• Determined patient's nature of illness or mechanism of injury by head to toe examination
• Provided patient basic life support in emergencies, and treated patients while maintaining EMT skills and standards.
• Contacted the receiving hospital and notified about current condition of patient.
• Transferred patient safely and securely by using proper lifting and moving techniques.
• Obtained patient billing information and submit back to company. Maintained Patient dignity and privacy per HIPPA law.

Doctor Of Pharmacy (Pharm.D.), Pharmacy

Bachelor’S Degree, Biology/Biological Sciences, General