Zina Williams Email and Phone Number

Provide case management service to over 100 cases of First Year and returning students.Provide academic counseling to new and prospective students without an academic major; explains policies, procedures, and program requirements and assists students in selecting educational and career goals. Advise and counsel students in planning and selecting courses that meet educational and career goals. Consult with students regarding academic problems or concerns and assists students in obtaining support to meet these specific needs. Review, interpret, and evaluate applicant test scores and other information to determine course eligibility Maintain library of educational and career information; reviews and updates information as necessary. Design, schedule, and facilitate training sessions for faculty on use of databases for advising purposes. Assist in coordinating visits of prospective students to College; answers questions and provides information regarding admission requirements to prospective students. Maintain records and files on advising activities; update information and pull inactive files.Serve as the Project Manager for Advising Department retreats.Facilitate and prepare for New Student Advising Group Sessions.Educate students on the Financial Aid and College Student Academic Progress policies.

Sr. Administrative Assistant – Student Success Center Provide quality customer service to internal and external customers.Respond to student inquiries and correspondence relating to academic advising.Provide intake services for Merancas Campus Student Success Center.Educate students regarding services, policies and procedures.Schedule appointments for Merancas Campus Advising and Counseling Department.Assist in planning academic advising sessions, workshops and seminar.Provide administrative support for Advising and Counseling department.Provide assistance to students with course registration.Answer questions and provide information regarding admission requirements to prospective students.Evaluate student’s placement test scores for English and Math classes.Educate students on how to utilize CPCC’s website and online services

Advised and counseled students throughout their enrollment, addressing applicable problems or concerns. Developed and conducted new student orientation.Participated in career day activities at various high schools and other agencies to recruit new students. Interviewed prospective students explaining policies, procedures and program requirements. Researched and established contacts for employment opportunities for students upon program completion. Created marketing tools to advertise school and program benefits. Processed all student enrollment documents and applicable fees.Prepared monthly statistics regarding enrollment and tuition income.Prepared and sent appropriate correspondence to all applicantsResearched and provided information pertaining to non-federal financial aid.Prepared Satisfactory Progress Evaluations for students. Monitored the probation status in the 150% time frame for students.Responsible for maintaining student accounts receivables.Assisted in the development of the yearly spending plan.Provided contract obligation and expenditure reports, weekly and end-of-year funding balance reports.Prepared budget and financial briefings to internal senior leadership and external stakeholders. Assisted in the preparation of future year budget requests, ensuring operating plans are strategically aligned to organization’s mission, strategy and performance goals.Researched and resolved current or potential issues that could arise in the areas of budget, payroll, etc.

Conducted financial aid workshops on and off campus.Responsible for student accounts receivable.Counseled and advised students concerning financial aid opportunities including loans and scholarships. Provided intake services regarding Financial Aid. Answered questions and concerns regarding the financial aid/and/or scholarship process. Reviewed student files and requested the necessary documents needed from the student to complete their financial aid file.Ensured the college was in compliance with federal agencies by maintaining a thorough knowledge of federal and state financial aid, scholarship rules and regulations. Determined eligibility and awarded financial aid to applicants utilizing various software packages. Processed applications and corrections, document tracking, completed the verification process, generated tracking and award notifications. Monitored student probation status in the 150% time frame. Reviewed and process student files for Return of Title IV funds.Compiled necessary documentation to prepare reports for annual financial aid accreditation reviewwith National Accrediting Commission of Career Arts & Sciences (NACCAS)