Zina Amine Email & Phone Number

Toronto, Ontario, Canada

•Conduct thorough reviews of mortgage files from commitment letter to funding, ensuring all broker-provided documentation aligns with company policies and regulatory standards.•Take ownership of files post-commitment, verifying income, down payment, and other key documentation to ensure compliance with lending guidelines.•Act as the primary liaison for mortgage brokers, addressing inquiries, coordinating required documents, and maintaining progress within established SLAs.•Collaborate closely with the Funding team to facilitate smooth and timely closings, ensuring all required documentation is completed and verified.•Perform daily follow-ups with brokers to confirm receipt and accuracy of client documentation, keeping all records updated and consistent.•Maintain strict adherence to compliance standards, including Anti-Money Laundering (AML), Anti-Terrorist Financing, and Anti-Fraud policies.•Ensure all documentation is accurate, complete, and in line with internal policies, providing credit rationale where needed and updating records accordingly.

Toronto, Ontario, Canada

• Accurately review documentation received from Solicitors and ensure compliance with established regulatory and company guidelines and policies• Perform all required duties such as preparing draft advance and final advance, reviewing of documents, authorize the release of funds to the solicitor all with efficiently.• Respond to all inquiries within the established time frame• Escalate any documentation issues with Manager and Underwriter• Work in collaboration with Underwriting Team and other areas of the company to ensure service levels are maintained and targets are met• Provide daily updates on working pipeline to management• Ensure all relevant notes, including follow-up and status of files are entered into system correctly• Handling a high volume of files in a proficient and efficient manner. • Ensure Anti-Money Laundering and Know Your Client legislation is adhered to on all files• Maintain comprehensive knowledge of the company’s funding procedures, legal guidelines and resources• Display a commitment to the highest customer service ranking in the industry• Communicate and work in conjunction with Underwriting and Solicitor’s to ensure the funding of Mortgage transactions is completed in a timely and efficient manner.

Toronto, Ontario, Canada

-Offer the best solutions to customers and offer advanced guidance and expertise on how TD's digital assets may assist them achieve their financial demands in the present and the future.-Act as an advice process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.-Apply knowledge of systems, programs and services, and external requirements, in achieving efficiency and productivity objectives for the group

Casablanca-Settat, Morocco

- Receive, review, analyze and verify mortgage applications for completeness, accuracy and risk, and ensure compliance with the bank’s policies and procedures.- Ensure the application of compliance obligations.- Assisting customers with processing transactions, such as deposits, withdrawals, or payments.- Resolving complaints or account discrepancies, and answering questions.- Informing customers about bank products and services.- Promoting bank products and services in order to achieve sales goals.- Opening bank checking and saving accounts for private customers and commercial accounts for professionals. - Following all bank financial and security regulations and procedures.