Tomasz Ziolkowski - M.S. In Economics Email & Phone Number

Cycle Gear Inc.

• Created strategic plan to reach all KPIs which helped to secure 2nd place nationwide in days over goal contest• Won the Manager of the Year award in District 3 and 2nd place nationwide• Led team members to reach 125% in sales goals and achieved $2+ Million in sales• Increased YTD profit by 12% over plan following forecast, conversion, budget, and daily traffic analysis• Recognized purchase patterns and opportunity which helped reach 3rd place amongst 150+ stores for payment plan use• Implemented a structured and organized coaching table to gain a 6% increase in loyalty program plan purchasing• Managed and used social media analytics to increase customer traffic by 20%

• Cultivate company core values, serve as an essential sales leader and team communicator• Critically review, analyze and conduct team product knowledge, job evaluations, and employee payroll• Collaborate with team members to assure exceptional service throughout the entire shopping experience and purchasing process• Responsible for analyzing, developing, and improving strategies to increase sales• Interview, recruit, and manage staff members• Manage and represent Cycle Gear at Bike Nights and local community events and actively work to increase customer traffic through these events• Maintain store aesthetics by cleaning, stocking, organizing, and following marketing plans• Educate customers about the product line that Cycle Gear has to offer• Specialize in service retail, customer service, cash handling, merchandising activities, special orders, returns, light maintenance, and opening/closing duties

Greater Los Angeles Area

- Analyzed and modified business strategy, which helped to identify and reach the key target market - Analyzed and evaluated competitors using mystery shopping technique, which exposed companies' strengths and weaknesses - Remarkable teaching technique and communication skills with customers which includes: evaluation, goal setup, motivation, customers feedback evaluation, observation, mentoring, progress evaluation, and self-evaluation leading to the customer's satisfaction- Responsible for logistics management and class scheduling which resulted in smoother company operation for the whole team http://www.socalkitesurfing.com

- Prepared, orchestrated, and implemented business and management plans, allowing the store to reach the “break-even” point in half the time of the national average - Established a highly responsible and self-sufficient employee team through collaboration, effective recruitment, training, management strategy, and interpersonal interactions- Great ability to multitask and change priorities in a fast-paced and heavy work-load environment- Exceptional negotiation skills, negotiated the same product purchase prices with the vendors as normally reserved for wholesale distributors

Greater Los Angeles Area

- Accuracy and attention to detail precisely addressed all client’s problems and questions during the proposal presentation- Designed, conducted, and analyzed two primary and one secondary consumer market research, accelerating successful brand development and key alliances strategy- Consumer insight analysis unveiled several critical findings that allowed MGP to reach its goal promptly- Presented actionable recommendations and instilled client confidence during report presentation due to excellent communication and people skills

- Prepared a highly successful marketing campaign based on an individualistic approach to the clients and their needs, with which the business became profitable after only one month of operation- Superb teaching techniques and mentorship of other instructors produced the most exam-passing students, receiving the highest rank by Warsaw DMV- Designed and implemented a highly competitive business model which allowed the school to dominate the local client market-Sold the business with a quadruple profit due to creative sales techniques and negotiation skills

Responsible for: administrative management, human resources, driver route scheduling

Warsaw, Masovian District, Poland

Responsible for: vacation and get-away package sales and promotion

Certificate, Marketing, Gpa 3.93/4.0

Marketing Certificate Coursework includes: Brand Management, Consumer Market Research, Strategic Marketing, Marketing Principles.

Master’S Degree, Economics

http://recruitment.lazarski.pl/start/