Zi Qing Cheng Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

- complete e-commerce orders (picking products based on customers' order / packaging / arrange courier).- monitor stock level and update stocks quantity / pricing on e-commerce platforms.- responsible for customer service related business such as manage customer enquiries and to feedback on issues / complaints.- handling social media accounts (Facebook / Instagram).- provide creative ideas for content marketing and update website. - add, drop and edit product information or other contents of the e-commerce site.- order status updating (delivery / tracking number).- creative marketing ideas and planning.- prepare online newsletter and promotional emails and organise their distribution through various channels.- collaborative with designers to improve user experience.- submit sales activity reports on monthly basis.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- submit online marketing campaign in marketplace. - create marketing events align with online and offline strategy. - design and update marketplace for align, match, and hit with the monthly target sales campaigns and sales event's theme. - update and review listing content to improve listing quality for marketplace. - design and create images for listing. - coordinate with operation admin and logistics team to get inventory quantity and come out with promotion idea. - backup for minor operation which to fulfil service in marketplace, create invoice, and packaging.

Petaling, Selangor, Malaysia

- ensure products are listed and maintain price competitiveness. - actively plan, manage and implement online campaigns, activities, and strategies for eCommerce platforms. - liaise with suppliers to get marketing support and promotion mechanisms for online campaigns. - identify and evaluate suitable marketing strategies for online platforms. - use and analyse data and insight generated to further enhance existing strategies and campaigns. - ensure and maintain healthy stock levels. - fix listing to ensure orders can be processed smoothly.- create content marketing for websites. - seeking out new opportunities for online marketing campaigns.- ensure target is achieved for the eCommerce division.- ensure the smooth running of online business operations.- provide accurate and appropriate information in response to customer inquiries in eCommerce platforms.

Federal Territory Of Kuala Lumpur, Malaysia

- perform mandatory documents requirements. - checking the completeness of group business policies at policy setup team touchpoint. - perform case setup for group business as per stipulated in rules and requirements.

Bachelor Of Business Administration - Bba

Education record