Ziv Lichi Gassner Email and Phone Number
"Life Isn't About Avoiding Risks, It's About Making Calculations And Going All In With The Things You Love"I’m a CSM with a proven track record in project management in digital marketing and Cyber industries with a design background.I’m a lasagna expert and an amazing baker.Driving business growth and surpassing revenue targets. Leveraging a diverse skill set, I have successfully led customer communication, delivering customer revenue retention and year-over-year customer expansion growth. My background in marketing and UX & UI design allows me to approach customer success strategies with a creative and user-centric approach, ensuring the implementation of scalable solutions that resonate with the target audience. Through data analysis, I maintain a customer-centric approach, constantly seeking ways to enhance the user experience and drive customer satisfaction. I take pride in fostering positive relationships, empowering teams, and achieving outstanding performance through effective mentoring, coaching, and training."Today I Will Do What Others Won't, So Tomorrow I will be able to Do What Others Can't"
Manta Air. | Uas Parachutes & Airbags For Recovery Systems.
View- Website:
- manta-air.com
- Employees:
- 11
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Customer Success ManagerManta Air. | Uas Parachutes & Airbags For Recovery Systems. Nov 2024 - PresentIsrael
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Customer Success & Account ManagerHigh Sec Labs Aug 2021 - Nov 2024IsraelI have collaborated with a diverse range of clients, from SMEs to large enterprises, across both B2B and B2G sectors, locally and globally. By driving customer retention through effective relationship management and seamless collaboration with sales, I contributed to a 10% revenue increase for the company through strategic up-selling and cross-selling. My focus on building productive client relationships involves identifying their needs, swiftly resolving issues, and ensuring their business objectives and KPIs are consistently met. Additionally, I boosted customer satisfaction scores by 8% through user-centered solutions and empathetic customer support. My role involved close collaboration with various departments to ensure customer needs and requests were addressed. I managed the company's social media, executed campaigns, analyzed data, and communicated insights to stakeholders, resulting in a 25% increase in engagement across marketing channels last year. I am dedicated to implementing innovative methods to enhance customer account handling and team productivity. -
Senior Project ManagerConnvisor Digital Mar 2017 - Jul 2021Tel Aviv - Jaffa, Tel Aviv District, IsraelManaged a team of 5 employees, and collaborated with the development department. An inspirational team player with a proven history of success in customer satisfaction, increasing sales, data analysis and long-term growth. Successfully overseeing complex projects, working with cross-functional teams, formulating a successful and creative design strategy to meet the highest requirements for each client with the outmost distinction and innovation. -
Freelance Industrial And Ux & Ui DesignerZiv Lichi - Design Sep 2012 - Jun 2021Industrial Design, Graphic Design, 3D Design,UX & UI design, Illustrations, Presentations…Working with entrepreneurs and private clients.From concept design to function design, creating computerized and physical models.
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Operations ManagerBestours Feb 2015 - Aug 2016Israel
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Betonaa Design - Concrete With Leather ProductsBetonaa Design Feb 2013 - Jan 2016"Betonaa Design" - A design studio of inimitable products made of concrete with print and plain leather.Using a unique technology of cut and print.The studio combines special synergy between industrial designer Ziv Lichi and textile designer Nofar Segal, which design and produce an extraordinary custom made products.Our products can be used in a decorative way both in private houses and public places such as restaurants, bars, hotels, offices and more. By using the highest quality of materials we provide a sensual products. "Betonaa Design", offers wide spectrum of concrete colors, prints shapes and different sizes of tiles. Our products: variety of stool chairs, wall tiles, coffee coasters, book marks and unique greeting card.
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Karim Rashid StudioKarim Rashid Oct 2011 - Jan 2012Amsterdam Area, NetherlandsIndustrial Designer at "Karim Rashid" ,Designer Studio, in Amsterdam.Designing and developing different kind of consumer products for wide variety of companies and start-ups.Building a rich research portfolio for products, Product Simulations and illustrations.Working as part of the design team, from product concept definition, research and development to designed idea.Work in a computerized environment and control a variety of graphic software, construction software and 3D drawing and imaging software.
Ziv Lichi Gassner Education Details
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UdemyProject Management -
User Experience And User Interface Designer -
Industrial And Product Design
Frequently Asked Questions about Ziv Lichi Gassner
What company does Ziv Lichi Gassner work for?
Ziv Lichi Gassner works for Manta Air. | Uas Parachutes & Airbags For Recovery Systems.
What is Ziv Lichi Gassner's role at the current company?
Ziv Lichi Gassner's current role is Customer Success Manager | Account Manager | Project Management Expert | Sunglasses Collector.
What schools did Ziv Lichi Gassner attend?
Ziv Lichi Gassner attended Jolt.io, Udemy, Careerfoundry, Shenkar - Engineering. Design. Art..
Who are Ziv Lichi Gassner's colleagues?
Ziv Lichi Gassner's colleagues are Rimon Hanchin, Ran Shtub, Hasna Rasheed, Ahmed Areesh, Orian Arroyo, Ahmed Yasmin, Naif Nappey.
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