I get emotional about fulfillment.Why? Because the customers of my customers - home furnishing and appliance retailers - they too get emotional about it. Consumers today want to feel heard from their first interaction until after a successful delivery, and demand an Amazon-grade experience. And so our mission is to enable home furnishing and appliance retailers to win the hearts and minds of their customers, by making them feel empowered, connected and special throughout the purchase lifecycle, up until delivery - and even beyond.We founded Package.ai with that vision in mind: Creating one AI platform to holistically manage customer engagement and last mile-operations, specifically for the home furnishing and appliance industry.…and so I founded Package.ai with a clear vision: One AI platform to manage both customer engagement and last mile-operations, tailor-made for home furnishing and appliance retailers, enabling them to win by making their customers feel empowered, connected and special from the first purchase, through the last-mile and on to the next sale.