Ziya Uddin Email & Phone Number

India

Service engineer for 2 states AP/TS.In my role at Gromax, I managed product concerns and spares, consistently achieving targets in lubes sales.weekly reviews with the National Service Head, addressed field complaints, and prioritised customer satisfaction. Actively engaged with dealerships, organized service camps, and facilitated local mechanic meets to enhance overall service quality.new dealer development and New dealer appointment scouting

Telangana, India

Workshop Manager for Escorts Powertrac tractor at Territory:-Sangareddy, Rangareddy,Nizamabad.Giving appointment within 2 mins to customer complaint, Assign complaints to mehciances, Customer Satisfaction, Inventory Managing, Spares and Lubes Targets,weekly review with Technicians, Warranty Approval, Attending Customer door step, closing complaint within 48 hours TAT, arranging parts form other clusters to close the complaint on time, Training program attending at ETDC , after delivery Tractor Installation to be done with 7 days.Pocket Service camp's, Door to Door service camp, Filed Sales support Collab with dealership team.

Telangana, India

Workshop Manager for Escorts Powertrac tractor at Territory:-Sangareddy, Rangareddy,Nizamabad.Giving appointment within 2 mins to customer complaint, Assign complaints to mehciances, Customer Satisfaction, Inventory Managing, Spares and Lubes Targets,weekly review with Technicians, Warranty Approval, Attending Customer door step, closing complaint within 48 hours TAT, arranging parts form other clusters to close the complaint on time, Training program attending at ETDC , after delivery Tractor Installation to be done with 7 days.Pocket Service camp's, Door to Door service camp, Filed Sales support Collab with dealership team.