Ziyad Aboobacker

Ziyad Aboobacker Email and Phone Number

Operations | Strategy | Product Owner | Project Management |Team Management | CSM® | Agile enthusiast | Customer Service | SQL | E-Commerce | GCC and India @ Dieture
Ziyad Aboobacker's Location
Doha, Qatar, Qatar
Ziyad Aboobacker's Contact Details

Ziyad Aboobacker personal email

About Ziyad Aboobacker

Well-rounded, driven, and entrepreneurial professional with over 13 years of experience, of which more than 9 years of experience have been within small scale startup companies in the GCC and India.Part of the team that helped set up, scale and operate Baqaala, a grocery delivery app business based in Qatar that delivers groceries, fresh fish & meat from stores to customers. Hands-on experience establishing processes, managing day to day operations (new store launches, inventory, etc.), and customer service (focus on improving user experience, customer service and customer complaint resolution) in the e-commerce/online grocery delivery business. Familiar with branding, customer acquisition, and new revenue generation strategies in this segment. Consummate, hard-working professional with a unique blend of GCC market knowledge in online grocery retail and a background in information technology. Passionate about the power of data analysis (SQL) to improve sales, revenue, user experience, and customer service. Proven ability to effectively manage stakeholders across all levels of the organization, from investors and shareholders to teams working on the ground. Keen to join a growing organization within the online delivery, online retail or e-commerce sector in an operations or startup management role where there are opportunities to learn, grow and leverage prior experience.COMPETENCIESOnline Grocery | E-Commerce | Online Retail | Food Retail | Start-ups and Entrepreneurship | Strategy Execution | Launch Strategy | Store Expansion/Expansion Strategy | Store Operations | Hyper-local delivery | Operations and Operations Management | Product Development | Customer Service | Digital Marketing | Data Analysis and Interpretation (SQL) | User Experience | New Revenue Generation | Financial and Commercial Awareness | Employee Training & Development | Policies and Procedures | Communication Skills | Stakeholder Management | Vendor Operations and Relationship Management | Leadership and Team BuildingContact: ziyadwma@outlook.com/+97450950955

Ziyad Aboobacker's Current Company Details
Dieture

Dieture

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Operations | Strategy | Product Owner | Project Management |Team Management | CSM® | Agile enthusiast | Customer Service | SQL | E-Commerce | GCC and India
Website:
dieture.com
Employees:
7
Ziyad Aboobacker Work Experience Details
  • Dieture
    Operations Manager
    Dieture Sep 2023 - Present
    Doha, Qatar
    Dieture is a high-energy, tech-based diet food subscription delivery company. As a key player in this fast-paced environment, I am leading operational excellence to ensure our customers experience seamless, on-time deliveries of our cutting-edge diet food products.Key impacts - Customer-Centric Excellence: Ensuring seamless delivery of our diet food products, maintaining the highest quality standards and exceeding customer expectations.Tech-Driven Innovation: Leveraging cutting-edge solutions to drive efficiency, from route optimization to real-time inventory management, ensuring a competitive edge in the market.Cross-Functional Collaboration: Collaborating with diverse teams, including Marketing, Customer Service, and Culinary, to synchronize efforts and provide an unparalleled end-to-end customer journey.
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  • 4Spots
    Project Manager
    4Spots Mar 2023 - Sep 2023
    Bahrain
    Embarking on a thrilling adventure in the dynamic landscape of Web and App Development, my 6-month tenure as a Project Manager has been an incredible learning journey:🌐 Project Lifecycles: From project initiation to closure, I've navigated through diverse projects, witnessing firsthand the intricacies of web and app development lifecycles.🚀 Agile Mastery: Embracing Agile methodologies, I've honed my skills in fostering adaptability, collaboration, and rapid delivery, ensuring projects stay on course even amidst evolving requirements.💬 Stakeholder Communication: Effectively communicating with stakeholders has been a cornerstone of my role. I've learned to translate technical complexities into clear, client-centric language, ensuring seamless collaboration.🤝 Cross-Functional Collaboration: Collaborating with diverse teams—developers, designers, QA experts—I've cultivated a holistic understanding of the interconnected roles within a project, fostering synergy for optimal outcomes.💻 Tech Fluency: Rapid immersion in the tech-savvy environment has deepened my understanding of the latest technologies, frameworks, and trends in the ever-evolving web and app development space.🔍 Problem-Solving: Addressing challenges head-on, I've developed a knack for creative problem-solving. Each obstacle presented an opportunity to enhance my critical thinking and find innovative solutions.📈 Continuous Improvement: Embracing a culture of continuous improvement, I've actively sought feedback, adapted to changing dynamics, and integrated lessons learned into refining project management strategies.
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  • Baqaala
    Operations And Product Owner
    Baqaala 2017 - Oct 2022
    Doha, Qatar
    Baqaala is a grocery delivery app business based in Qatar that delivers groceries, fresh fish & meat to customers. Joined company shortly after it was founded and was involved in early set up of the company. Subsequently moved into a role overseeing product manager, operations and customer service (up to 200+ orders per day). Responsible for day-to-day operations, including product development (tech) product handling, storage, customer orders, and delivery management, in addition to customer service and complaint resolution. The role reports to shareholders and oversees a product development team plus seven-person operations team (delivery coordinators, store supervisors, customer support and pickers) with a catalogue of 6000+ SKUs. Worked closely with shareholders to review P&L, budgets and formulate action plans and new strategies. Extracted and analyzed data using SQL queries, google analytics, and firebase to prepare and present management reports.
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  • Orange Labz
    Project Manager
    Orange Labz 2015 - 2017
    Kochi, Kerala, India
    Orange Labz is a digital agency for all marketing requirements, consulting, and UI/UX needs. Offering innovative and creative solutions to help you grow businesses.Joined the company as a business development executive and soon took up the role of project manager to ensure deliverables reach the client on time and within budget.
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  • 103 Studios Pvt Ltd
    Co-Founder And Operations Manager
    103 Studios Pvt Ltd 2011 - 2015
    Bengaluru, Karnataka, India
    Cofounded a creative food and restaurant photography company in Bangalore, India, which was named the best food photographer in India by a leading photography blogging company in 2015. Led the establishment of the company and subsequently led business development, digital marketing, customer service, and project management . Managed a six-person team.
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  • Metelco
    Systems Engineer
    Metelco 2010 - 2011
    Dubai ,Uae
    Metelco provides technology-edge communications solutions such as Call Management Systems, Voice Recording, and Call Handling Solutions to enterprises. Worked with clients to understand requirements, propose solutions, and led implementation. Led implementation of B2B applications like Proteus (call billing) and Redbox (call recording).
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  • Scada Groups
    Projects Coordinator
    Scada Groups 2009 - 2010
    Abu Dhabi, United Arab Emirates
    View

Ziyad Aboobacker Skills

Digital Marketing Seo Project Management Pre/post Sales Engineers Systems Engineering Ppc Social Media Social Media Marketing Web Analytics Marketing Strategy Google Adwords Management Html Organic Search Google Analytics E Commerce Sem Web Development Smo Web Marketing Online Advertising Crm Search Advertising Php Web Applications Online Marketing Search Engine Optimization Customer Relationship Management Pay Per Click

Ziyad Aboobacker Education Details

Frequently Asked Questions about Ziyad Aboobacker

What company does Ziyad Aboobacker work for?

Ziyad Aboobacker works for Dieture

What is Ziyad Aboobacker's role at the current company?

Ziyad Aboobacker's current role is Operations | Strategy | Product Owner | Project Management |Team Management | CSM® | Agile enthusiast | Customer Service | SQL | E-Commerce | GCC and India.

What is Ziyad Aboobacker's email address?

Ziyad Aboobacker's email address is zi****@****hoo.com

What schools did Ziyad Aboobacker attend?

Ziyad Aboobacker attended Mes College Of Engineering, Kuttippuram, Web Marketing Academy.

What are some of Ziyad Aboobacker's interests?

Ziyad Aboobacker has interest in Technology, Internet, Photography, Digital Marketing, Music, Travel.

What skills is Ziyad Aboobacker known for?

Ziyad Aboobacker has skills like Digital Marketing, Seo, Project Management, Pre/post Sales Engineers, Systems Engineering, Ppc, Social Media, Social Media Marketing, Web Analytics, Marketing Strategy, Google Adwords, Management.

Who are Ziyad Aboobacker's colleagues?

Ziyad Aboobacker's colleagues are Mohammed Ishaq, Habeeb Hamza, Ayyoub Himdi, Tesnim Mdeda, Career Dieture, Fawaz Abdulla, Dhiya Baccari.

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