Ziya Uz

Ziya Uz Email and Phone Number

Head of Operational Excellence, Training and Development / Domino's Türkiye - Coffy - Homeless Chef @ DP Eurasia N.V.
amsterdam, noord-holland, netherlands
Ziya Uz's Location
Istanbul, Istanbul, Türkiye, Turkey
About Ziya Uz

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Ziya Uz's Current Company Details
DP Eurasia N.V.

Dp Eurasia N.V.

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Head of Operational Excellence, Training and Development / Domino's Türkiye - Coffy - Homeless Chef
amsterdam, noord-holland, netherlands
Website:
dpeurasia.com
Employees:
5
Ziya Uz Work Experience Details
  • Dp Eurasia N.V.
    Head Of Operational Excellence, Training And Development
    Dp Eurasia N.V. Aug 2021 - Present
    İstanbul, Türkiye
    - Undertaking the leadership of operational excellence, learning, and development for DPEurasia group brands; Domino's, Coffy, and Homeless Chef- Managing the learning and development processes of all employees, ensuring the convergence of excellent products and services with our customers in both corporate and franchise restaurants, and formulating competitive strategies.- Creating and managing frachisee certification and training journey for excellent franchise store… Show more - Undertaking the leadership of operational excellence, learning, and development for DPEurasia group brands; Domino's, Coffy, and Homeless Chef- Managing the learning and development processes of all employees, ensuring the convergence of excellent products and services with our customers in both corporate and franchise restaurants, and formulating competitive strategies.- Creating and managing frachisee certification and training journey for excellent franchise store management.- Developing and aligning Learning and Development (L&D) strategies and programs for the short, medium, and long-term goals of the group, and overseeing the learning and development journeys for all top management, leaders, and employees accordingly.- Acting as a brand ambassador for Domino's Turkey, ensuring the implementation of Domino's International standards, and leading the branch audit team to conduct necessary inspections.- Establishing brand culture for new brands, defining operational standards, creating and managing training and development processes, and developing audit systems for stores, including the management of audit teams.- Anticipating and addressing future competency gaps through competitive L&D programs.- Leading the creation of a lifelong learning culture.- Managing collaborations with third-party resources and business partners to implement innovative and experiential learning models.- Providing practical coaching and guidance to leaders as a recognized Learning and Development Subject Matter Expert (SME).- Collaborating with HR leaders to implement effective distribution and redistribution strategies.- Managing regularly scheduled performance management processes in conjunction with HR functions, ensuring the creation and tracking of necessary individual or team development plans.- Identifying new tools to enhance human capital capabilities across the organization. Show less
  • Samsung Electronics
    Training & Development Manager
    Samsung Electronics Mar 2012 - Aug 2021
    İstanbul, Türkiye
    Training & Development Manager - Consumer Electronics (TV-AV-HA)-Managed product and soft-skill training initiatives for relevant employees to optimize the promotion of Samsung Smart Devices in Samsung Brand Stores and Techno Super Stores (such as Teknosa, Mediamarkt, Vatan).-Developed Learning and Development (L&D) strategies and programs aligning with the company's short, mid, and long-term goals, overseeing the L&D journeys of sales and marketing teams.-Assumed the role of… Show more Training & Development Manager - Consumer Electronics (TV-AV-HA)-Managed product and soft-skill training initiatives for relevant employees to optimize the promotion of Samsung Smart Devices in Samsung Brand Stores and Techno Super Stores (such as Teknosa, Mediamarkt, Vatan).-Developed Learning and Development (L&D) strategies and programs aligning with the company's short, mid, and long-term goals, overseeing the L&D journeys of sales and marketing teams.-Assumed the role of Go-to-Market Manager in launch processes, facilitating the transfer of product technology training from Samsung Global.-Improved customer experience by developing and managing consumer training tools, enhancing sales outcomes. -Implemented technology and product training for influencers, technology editors, press, and media agencies during marketing communication and launch events.-Assumed the role of master trainer in marketing communications for all smart devices, covering digital marketing content production and how-to content.-Provided suggestions to enhance internal communications within the organization, fostering a positive culture.-Coordinated the development of training content, scheduled trainings, and managed the training budget.-Utilized various training methods, including on-the-job training, classroom training, and electronic learning programs for promoters, Key Account Managers (KAMs), Product Managers (PMs), and retail and marketing teams.-Supervised a team of direct reports involved in the development of training content.-Participated in global training initiatives, ensuring local implementation for launch events and trainings.-Identified and assessed training needs within the organization for employees and sales channels.-Organized and provided training in the most effective manner for employees and sales channels. Show less
  • Samsung Electronics
    Global Training Manager
    Samsung Electronics Oct 2014 - Jan 2015
    Seocho-Gu, Seoul, Korea
    (Visual Display Marketing Division at Samsung Electronics Headquarter)-Responsible for coordinate training programs and contents to adapt to changes globally.-Identify & assess training needs within the organization for employees and sales channels.-Provide training in the manner which is most effective for employees and sales channels.-Samsung Global Mobiliity Program is a global honors program to high performing employees.
  • Samsung Electronics
    Senior Training Specialist
    Samsung Electronics Jan 2011 - Feb 2012
    İstanbul, Türkiye
    Participate in global training , ensuring local implementation, launch events and trainings. Working with the business to determine training needs and developing creative ways to meet the business needs with available resources. Organize and deliver training programs. Using measurement tools evaluate the outcome and continuously improve the programs and tools, Develop product & soft skill training programs and tools, Ensuring high professional level of the team by means of coaching, auditorial… Show more Participate in global training , ensuring local implementation, launch events and trainings. Working with the business to determine training needs and developing creative ways to meet the business needs with available resources. Organize and deliver training programs. Using measurement tools evaluate the outcome and continuously improve the programs and tools, Develop product & soft skill training programs and tools, Ensuring high professional level of the team by means of coaching, auditorial training, setting own example, Use of a variety of training methods including on-the-job training, classroom training and electronic learning. Preparation of post training reports with the details and recommendations concerning professional and personal development of the sales team, Getting permanent feedbacks from the sales team to define training needs and improve the ways of their implementation. To support marketing team for the execution of launching events and marketing related activities such as media projects ,roadshows, sales activities, online marketing support Show less
  • Pfizer
    Learning And Development Specialist
    Pfizer Aug 2007 - Dec 2010
    Istanbul, Turkey
    The realization of sales training and developmental processes of the sales organization. Preparation of new training programs developed by analyzing the conditions of the day. Perform coaching visits to sales represantaives, reporting the results of sales and marketing departments submitted proposals for strategic solutions.Term meeting, launch, advisory boards and workshop design, implementation and monitoring implementation. Product strategy and tactics to work in partnership with marketing… Show more The realization of sales training and developmental processes of the sales organization. Preparation of new training programs developed by analyzing the conditions of the day. Perform coaching visits to sales represantaives, reporting the results of sales and marketing departments submitted proposals for strategic solutions.Term meeting, launch, advisory boards and workshop design, implementation and monitoring implementation. Product strategy and tactics to work in partnership with marketing department to prepare. Learning and Development Specialist / Business Partner , a position that was created for development of the central positions of the candidate as a District Manager, Customer Trade Manager or Product Manager Show less
  • Pfizer
    Sales Represantative
    Pfizer Jan 2004 - Jul 2007
    Neurology, Physical Therapy, Cardiovascular, Gynecolgy and Urology important and innovative product portfolio, industry-specific expertise required, general practitioners and general medical promotional responsibilities fulfilled.

Ziya Uz Education Details

Frequently Asked Questions about Ziya Uz

What company does Ziya Uz work for?

Ziya Uz works for Dp Eurasia N.v.

What is Ziya Uz's role at the current company?

Ziya Uz's current role is Head of Operational Excellence, Training and Development / Domino's Türkiye - Coffy - Homeless Chef.

What schools did Ziya Uz attend?

Ziya Uz attended Ankara Üniversitesi.

Who are Ziya Uz's colleagues?

Ziya Uz's colleagues are Ferhat Demir, Ahmed Gençer, Umut Sezgin, Serhat Köse, Esra Daver, Elif Karaca, Sibel Tercanoğlu.

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