Zjef Herwig Email & Phone Number

Herzliya, Tel Aviv District, Israel

• Designed and developed a custom project management solution, initially in JavaScript and NodeJS, later redeveloped in Python and Django and implemented it to streamline the production process and company information streams.• Develop and produce management information and information systems.• Managed a Salesforce implementation which through increased pipeline transparency led to a 30% uptake in revenue.• Responsible for finding/building all technical solutions to business problems faced by the company• Responsible for identifying, troubleshooting, and resolving issues of the companies’ web platform and its supporting services, maintaining a 99,6% up-time.

Center District, Israel

• Managed the progression of the lectures throughout the pipeline from initial recording to publication on the website. • Ensured a high standard of data entry and audio quality • Created a Production Operations department, hired and trained a team of 3 people, and maintained a consistent publication schedule for the last 7 years.• Developed workflows, procedures and documentation for production business processes.• Managed 4 employees and 20 freelancers dispersed across 3 countries.

Herzliya Area, Israel

Advanced IT policy and grew the IT infrastructure by implementing new technologies like MS Office 365 and a cloud infrastructure. Designed and managed the implementation of new website features with a focus on better efficiency and visibility of business processes. Integrated and grew a successful Salesforce implementation into existing policies and practices.

Jerusalem

Managed and supported a global Citrix server infrastructure for a global user base.

Jerusalem

Resolved network issues with routers, access points, and NAS systems.

Maastricht En Omgeving, Nederland

Developed HR management reporting and planning and integrated these into management procedures to tackle issues like sick leave, absence, and employee productivity.

Bachelor Of Business Administration (Bba), Hr

Cultural Studies/Critical Theory And Analysis