Zach Volpe Email and Phone Number
Zach Volpe work email
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Zach Volpe personal email
Experienced Professional with a demonstrated history of working in the sports industry and nonprofit sector. Skilled in Sales, Marketing, Teamwork, Community Outreach and Leadership. Strong candidate with a willingness to learn and help in any way possible.
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Recurring Payments StrategistOptimized Payments Sep 2022 - PresentAtlanta, Georgia, Us
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Merchant Success RepresentativeFiserv May 2021 - Sep 2022Milwaukee, Wisconsin, Usº Provides customer support to multiple ISVs and merchant accounts in a team of three such as execute training and troubleshooting on payment gateway platforms and processing accounts, research funding holds, ACH rejects, batch discrepancies, bank updates, risk holds, chargebacks, PCI assessments, transaction research, plus on the spot issuesº Collaborates with other departments to assess product bugs, technical issues, and report information to Tech team via ticketing systemº Manages and QA's daily exports from our external platforms into Salesforce daily. º Manages Support Tier 1 queue and resolves 50+ tickets per week including escalation ticketsº Works closely with acquiring banks/payment processors to service merchant accounts to ensure accurate fundingº Assess merchant’s business needs to ensure they are using the most proficient features to accept payments for their organization which include possible implementation of hosted payment pages, card present swipers, or QuickBooks integrations -
Merchant Success RepresentativePineapple Payments Jun 2020 - May 2021Pittsburgh, Pa, Us -
Employment Case ManagerBrashear Association, Inc. Jul 2019 - Jun 2020Pittsburgh, Pennsylvania, Usº Provides intensive care management and a variety of social services including utility assistance, employment counseling, food access, and connection to public benefitsº Manages Neighborhood Employment Center’s office operationsº Supervisor of AARP member as well as Learn and Earn studentsº Maintains client records and submits progress reports to appropriate funding sourcesº Create and maintain partnerships with Pittsburgh businesses to ensure opportunities for clientsº Assists in fundraising efforts including Christmas in July, Soup Contest, and Bravoº Constantly flexible and willing to help however possible for client’s sake -
50/50 RafflePittsburgh Pirates Apr 2019 - Sep 2019Pittsburgh, Pa, Usº Responsible for promotion and sales of Pirates Charities 50/50 raffle tickets during Pirates home games at PNC Park.º Educated the public about the rules of the raffle as well as its purpose, to raise funds for Pirates Charities, and the different programs within Pirates Charities.º Showed excellent customer service at all times to represent the Pittsburgh Piratesº Handled proceeds and cash deposits -
Americorps Teacher Serving At Brashear AssociationAmericorps Jan 2019 - Jun 2019Us -
Americorps Member Serving At East End Cooperative MinistryAmericorps Jan 2018 - Apr 2019Usº Assisted with scheduling and planning children’s activities for after schoolº Tutored children at Fulton Elementaryº Acted as a mentor to at-risk childrenº Recruited volunteers and assists at events
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Regional Director Of Baseball Factory Under Armour National TryoutsFactory Athletics Apr 2015 - Apr 2017Columbia, Md, Usº Delivered superior customer service to parents and athletes; such as useful recruiting tools and up to date recruiting rules to ensure trust and give the player the best chance of being recruited by a collegiate teamº Built relationships with high school Athletic Directors, coaches, players, and parents resulting in an increase of warm leads, player nominations, and referralsº Managed player accounts to ensure accurate details on high school players pursuing the collegiate levelº Contributed to the team culture by developing positive working relationships with all team members leading to a great work environment ultimately resulting in the best experience we can deliver to players and parentsº Made 100-200 weekly outgoing calls each day to prospective high school coaches, parents and athletes to reach monthly sales goalsº Built reports through Excel to guarantee a call list leading to productive hoursº Proficient in Salesforce
Zach Volpe Skills
Zach Volpe Education Details
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Duquesne UniversitySports Marketing/Sales -
Duquesne Italian CampusSports Marketing/Sales
Frequently Asked Questions about Zach Volpe
What company does Zach Volpe work for?
Zach Volpe works for Optimized Payments
What is Zach Volpe's role at the current company?
Zach Volpe's current role is Recurring Payments Strategist at Optimized Payments.
What is Zach Volpe's email address?
Zach Volpe's email address is vo****@****duq.edu
What schools did Zach Volpe attend?
Zach Volpe attended Duquesne University, Duquesne Italian Campus.
What skills is Zach Volpe known for?
Zach Volpe has skills like Customer Service, Sales, Teamwork, Sports Marketing, Marketing, Microsoft Office, Leadership, Social Media, Sponsorship, Management, Team Leadership, Team Management.
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