Zlata Kostsova Email & Phone Number

United States

Newton, Massachusetts

Natick, Ma

• Participate in staff meetings and in-service educational programs as requested; actively collaborate with the team, providing feedbacks and recommendations for achieving the center’s goals and objectives.• Ensure the safety of clients by monitoring activities, keeping a sanitary, clutter-free environment and participating in safety training.• Through direct interaction and observation, assist team in reviewing clients’ behaviors.• Assist in the planning and facilitation of creative and diverse programs and encourage member participation.• Communicate in a positive, courteous and professional manner with clients and their families, co-workers, referral agencies and the community at large.• Provide additional administrative office support • Be a customer focused resource for the clients, their families, insurance agencies and other external and internal entities.

Worcester, Ma

• Create marketing strategies, organize campaigns and design marketing material for campaigns.• Managing customer relationship and responding to queries, complaint and feedback from customers.• Attend promotional events, assist and guide the promotional teams.• Identify and establishing marketing objective and strengthening online and offline marketing presence.• Monitoring and reporting online and offline marketing communication effectiveness.• Maintain online marketing presence including social media platforms and website.

Worcester, Massachusetts

• Work with Marketing team to collect customer feedback and use the data to promote new marketing and promotional material.• Organize customer visits and host people who attend the events in institute.• Forward details about email subscribers to marketing manager so that they can send event invitations.

Master Of Professionl Communucation (Mspc), Communication

Bachelor'S Degree