Zach Maddox, Cem Email & Phone Number

Orlando, Florida, United States

Las Vegas, Nevada Area

Las Vegas, Nevada

Responsible for daily communication and coordination with meeting and event planners associated with current and future in-housed groups. A specialized area which focuses on all details and logistics of conference organization by working directly with Sales Managers, Catering & Conference Managers, and the Front Office to ensure a seamless experience pre-arrival until departure. As the main line of contact for the client, we handle all inquiries associated with transportation, reservations, billing and the daily reports affiliated with their conference.

Las Vegas, Nevada

Annapolis, Maryland

Carried out daily operations in the store including processing, packing and shipping online orders, implementing new Buy Online Pickup In-store program, visual recovery, merchandising and loading/ unloading shipments. Interacted with customers throughout the store, directing them to the appropriate departments, finding proper sizes, looking up prices and answering questions.

Orlando, Florida

Responsible for the safety and enjoyment of thousands of guests on a daily basis by operating the ride and maintaining a positive attitude towards each individual. Developed strong customer service skills through greeting and interacting with guests from all over the world in order to answer questions and facilitate ride operations. Showed ability to manage crisis situations and able to remedy spur of the moment challenges that arose from ride shut downs, injuries, lost items and missing people. Followed all established protocols to ensure the safety of the guests by checking heights of passengers, loading and unloading riders, properly checking their restraint bars and sending and stopping the vehicles at the appropriate time via the electronic management console. Managed increased workload and responsibility through accumulated experience including handling guest situations without the need of a supervisor, treating each unique situation individually and assisting other cast members with any of their questions.

Education record

Education record