Zoë E Email & Phone Number

San Jose, Ca, Us

Working in the Cisco IT Design: Experience Design and Research in the User Research and Analytics space containing Mac@Cisco, Hybrid Worker Bundle, and Devices@Cisco. We are working to define and create Hybrid Work experience for all Cisco employees. Part of the award winning team in Cisco IT has been recognized by the Technology & Services Industry Association (TSIA) as the winner of the 2022 Innovation in Support Employee Engagement Experience and Loyalty STAR award.

Atlanta, Georgia, Us

Working within R&D pilllar to define the product roadmap of the OneTrust suite of products.

Armonk, New York, Ny, Us

IBM zAIOpsResponsible for regulating a cadence with sponsor users and conducting research in both informative and exploratory research to further our product capabilities and value. Play a role as a member of the 3-in-a-box (design, development, and offering management) toward product strategy.Working with sponsor users of the product to enhance their experience by conducting formative and exploratory research for products and features coming to IZOA and zAPM. Research methods include survey, interview, workshops, and card sorting.

Framingham, Massachusetts, Us

Creating and structuring usability evaluations to inform designs; Assessing designs for usability issuesConduct usability evaluations, preference testing, ethnographic research or other methodologiesParticipate in data processing and analysis. Support the synthesis of user research data with other technical and business dataDevelop insights from research findings and present to project teams and stakeholdersCollaborate with User experience professionals to ensure superior ease of use of new products

Bloomington, Indiana, Us

• Explore ways in which interactions with interactive devices are changing, specifically withnew technologies with Dr. Erik Stolterman a world-leading researcher in Human-Computer Interaction (HCI), and Dr. Jordan Beck• Crafting and articulating the conflicts that arise when multiple devices with different inputsare used simultaneously

Bloomington, Indiana, Us

Associate Instructor for Social Informatics Undergraduate course with Jennifer Terrell. Working with other associate instructors to create a friendly cohesive learning environment for the students to learn and thrive in. Teaching 70 students among two discussion sections as co-instructor for planning, executing, and engaging with the students. Grading the students work weeks giving feedback on how they can improve on their conceptual understanding of the class material.Associate Instructor for Visual Design course with Erika Biga Lee. Assist 35 undergraduate students in a Visual Design by teaching skills in Adobe products (Photoshop, Illustrator, and InDesign) by creating engaging and fun assignments. Assist 50 graduate students with Foundations in HCI, creating class lecture activities where the students engage with the topics to gain a further understanding.

Bloomington, Indiana, Us

Proctor exams for students within the Disability Student Services Program. Situate students in an environment that is more conducive to their testing needs making them academically more successful. Verbally read and go through the test if situation permits.

Dallas, Tx, Us

Working within XDS (Experience Design Studio) with the team User Experience Researchers, UX Designers, UI Designers, Product Designers, and Engineers. I work with the team to answer questions that are currently being asked by the designers, business, and the other divisions of AT&T. Led and co-led studies on video entertainment experience writing and executing research plans, recruiting participants, and design digital study experienceAnalyzed data and insights collected during lab sessions, in-home and remote/diary studiesDesign and execute research plans synthesized and presented research findings - as part of a cross-functional team, presenting to external stakeholders and design managementCollaborate with designers to frame questions about early stage prototype

Birmingham, Mi, Us

Designing mock ups, media kits, layouts, lo-fi and hi-fi versions. Creating and iterating on design. Learning how to work for a start up and be an asset wherever they need.

Seattle, Washington, Us

Bloomington, In, Us

-Created and executed classroom plans for sessions twice a week reviewing material from the previous weeks lecture, engaging with students in their queries about concepts and material-Attended weekly lectures to stay relevant and on topic with the classroom lectures thus creating precise reviews to help digest the knowledge and topics more thoroughly

Ignite future students passion for the School of Informatics and Computing. We keep current students engaged and excited about their major, classes, and their future. We have community engagement programs within the youth of Bloomington.

Seattle, Washington, Us

-Supply Chain Technology Division focused on machine learning.-Researched languages to use for upcoming continuous improvement project for the information pipeline system that was to be implemented with a strict time constraint from start of call to end of call-Created a database and forward facing interface for employees to use while going through the interview process. Making tracking of opinions much more time efficient

Indianapolis, In, Us

Worked with Purchasing Agents to create program to help track inventory of goods on hand; dealing with the flow of out going and incoming coming stock. Thus, creating inventory turn reports and consumption reports per week and month. Worked in-depth with Visual Basic Language and SQL as the backbone to the structure of my program which ran through Access and Excel. Tested websites prior to launching for full usage to make sure all connections were circular and not dead ends. Created a instruction manual on how to use the website properly.

Seattle, Washington, Us

• Hosted appointments for regular customers on a monthly basis giving appointments the ultimate luxury clothing shopping experience.• Communicated via email and phone with customers about appointments and to find out how the previous shopping trip had helped them.• Visually merchandised the floor while sustaining a balance of new inventory and back stock.• Prepared reads of hourly merchandise sales and store sales.• Deliberately shopped other department’s floors to be able to strategically cross-sell throughout the store.

Master Of Science (M.S.), Human Computer Interaction

Bachelor Of Science (B.S.) Informatics, Apparel Merchandising, Business, Human Centered Computing