AeroLeads people directory · profile
Zachary M. Email & Phone Number
Global Vice President, Customer Success
at
UpGuard
1 work email found
@emarsys.com
2 phones found area 317 and 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Vice President, Customer Success
Location
Gulf Breeze, Florida, United States
Company size
Who is Zachary M.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Zachary M. is listed as Global Vice President, Customer Success at UpGuard, a company with 292 employees, based in Gulf Breeze, Florida, United States. AeroLeads shows a work email signal at emarsys.com, phone signal with area code 317, 415, and a matched LinkedIn profile for Zachary M..
Zachary M. previously worked as Chief Customer Officer (CCO) at Maropost and Advisory Board for the Customer Experience Certificate Program at Valparaiso University. Zachary M. holds Master Of Business Administration (Mba), Organizational Leadership from Butler University - Lacy School Of Business.
Company email context
Email format at UpGuard
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*@emarsys.com
68% confidence
AeroLeads found 1 current-domain work email signal for Zachary M.. Compare company email patterns before reaching out.
Profile bio
About Zachary M.
At Maropost, our team is dedicated to crafting exceptional customer experiences that drive brand loyalty and conversion. With a strategic focus on unified commerce, we've championed initiatives that have reinforced our reputation as industry leaders in customer engagement. My role as Chief Customer Officer involves harnessing the power of our technology to provide a seamless journey for every customer, fostering relationships that translate into sustained growth.
Listed skills include Leadership, Business Acquisition, Solution Selling, Team Building, and 46 others.
Current workplace
Zachary M.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Upguard
17 roles
Zachary M. work experience
A career timeline built from the work history available for this profile.
Chief Customer Officer (Cco)
CurrentMaropost is the only unified commerce platform designed from the ground up that connects companies with their customers at every step of their journey. Providing a single customer view, Maropost creates unified, personalized customer experiences, helping brands increase conversion and brand loyalty. Pairing white-glove service with industry-leading.
Jun 2023 - Present
Advisory Board For The Customer Experience Certificate Program
CurrentBoard members make a number of contributions to the program, including:1. Preserving and enhancing the reputation and quality of the program through strategic review of our credit and noncredit courses.2. Providing course feedback that builds value to the program and greater business community.3. Offering expert guidance to our faculty and students through.
Sep 2023 - Present
Board Member
Current
Growth Seekers
Jun 2023 - Present
Navigators Executive Network
CurrentHigh Alpha Navigators is an invite-only network for senior leaders and executives who advise new High Alpha Studio companies. High Alpha is a venture studio that creates and funds B2B SaaS companies. Learn more at highalpha.com.
Jan 2021 - Present
Chief Customer Officer (Cco)
$40MM MARTECH B2B SAAS, GREAT HILL PARTNERS & EDISON PARTNERSJoined along with a largely new executive team in a turnaround scenario with responsibilities across Customer Success / Account Management, Customer Onboarding & Enablement, and Professional Services. Worked with the leadership team to restructure the ABM/ABX SaaS business and reduce burn rate by.
Jun 2022 - Jun 2023
Global Vice President, Customer Success, Emarsys Marketing Cloud
Led the Global Client Success team for the digital marketing SaaS company emarsys. Grew the net retention rate from double digit to triple digits and helped lead the business to a successful exit / acquisition by SAP.
Nov 2018 - Jan 2022
Vice President Customer Success - Americas
Our software enables truly personalized, one-to-one interactions between marketers and customers across all channels — building loyalty, enriching the customer journey, and increasing revenue. This enables companies to scale marketing decisions and actions beyond human capabilities. Learn more at emarsys.com.
Dec 2017 - Nov 2018
Regional Vice President Amer, Customer Success, Retail & Cpg
Regional Vice President AMER, Customer Success, Marketing & Commerce Cloud: Retail & CPG 2017Responsible for a team of Customer Success Managers and a $150MM+ book of Salesforce Marketing Cloud customers
Dec 2016 - Dec 2017
Regional Vice President, Southeast Region, Enterprise Customer Success
Regional Vice President, Enterprise Customer Success 2014 - 2017Responsible for a team of Customer Success Managers and Solution Engineers across an Enterprise book of business with customers like Belk, Carters and Lowe’s. NRR results of over 130%
Jan 2014 - Dec 2016
Regional Vice President, Client Relationship Managers Canada, Central & East Regions
Regional Vice President, Enterprise Customer Success 2014 - 2017Responsible for a team of Customer Success Managers and Solution Engineers across an Enterprise book of business with customers like Belk, Carters and Lowe’s. NRR results of over 130%Regional Vice President, Mid-Market Customer Success 2012 - 2104Responsible for a team of Customer Success.
Jul 2012 - Jan 2014
Director, Corporate Sales
Corporate Sales Director 2010 - 2012Responsible for a new business team of Account Executives consistently exceeding quota
Jul 2010 - Jul 2012
Mba Graduate
May 2009 - Jul 2012
Director Of Sales & Marketing
Jan 2010 - Apr 2010
Divisional Svp And Coo
Formerly BISYS, Kaplan Compliance. Progressive career with a Fintech B2B SaaS business selling compliance software to Banks, Broker/Dealers and Insurance companies. Started as an AE and consistently exceeded quota. Promoted to Sales Manager after two years and continued delivering performance and growth. Based on performance and delivering results.
Jul 1998 - Oct 2009
Jul 1995 - Jul 1998
General Manager
Camtech, Inc.
May 1994 - Jul 1995
Team & coworkers
Colleagues at UpGuard
Other employees you can reach at upguard.com. View company contacts for 292 employees →
ET
Eben Turner
Colleague at UpguardHolgate, New South Wales, Australia, Australia
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KY
Ken Young
Colleague at UpguardGreater Sydney Area, Australia
View →
IP
Ines Pedroza
Colleague at UpguardGreater Melbourne Area, Australia
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MH
Matthew Holbrook 🔒
Colleague at UpguardSan Diego, California, United States, United States
View →
JL
Justin Lloyd
Colleague at UpguardGreater Sydney Area, Australia
View →
FD
Fifi Du
Colleague at UpguardSydney, New South Wales, Australia, Australia
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PH
Philip Hew
Colleague at UpguardGreater Melbourne Area, Australia
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NC
Nixon Coutinho
Colleague at UpguardGoa, India, India
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MH
Michelle Harfield
Colleague at UpguardSydney, New South Wales, Australia, Australia
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RT
Robert Taylor
Colleague at UpguardBridgend, Wales, United Kingdom, United Kingdom
View →
Eben Turner
Colleague at UpguardHolgate, New South Wales, Australia, Australia
View →
KY
Ken Young
Colleague at UpguardGreater Sydney Area, Australia
View →
IP
Ines Pedroza
Colleague at UpguardGreater Melbourne Area, Australia
View →
MH
Matthew Holbrook 🔒
Colleague at UpguardSan Diego, California, United States, United States
View →
JL
Justin Lloyd
Colleague at UpguardGreater Sydney Area, Australia
View →
FD
Fifi Du
Colleague at UpguardSydney, New South Wales, Australia, Australia
View →
PH
Philip Hew
Colleague at UpguardGreater Melbourne Area, Australia
View →
NC
Nixon Coutinho
Colleague at UpguardGoa, India, India
View →
MH
Michelle Harfield
Colleague at UpguardSydney, New South Wales, Australia, Australia
View →
RT
Robert Taylor
Colleague at UpguardBridgend, Wales, United Kingdom, United Kingdom
View →
2 education records
Zachary M. education
Master Of Business Administration (Mba), Organizational Leadership
Butler University - Lacy School Of Business
Bs Business Management, International Finance And Economics
Purdue University Daniels School Of Business
FAQ
Frequently asked questions about Zachary M.
Quick answers generated from the profile data available on this page.
What company does Zachary M. work for?
Zachary M. works for UpGuard.
What is Zachary M.'s role at UpGuard?
Zachary M. is listed as Global Vice President, Customer Success at UpGuard.
What is Zachary M.'s email address?
AeroLeads has found 1 work email signal at @emarsys.com for Zachary M. at UpGuard.
What is Zachary M.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 317, 415 for Zachary M. at UpGuard.
Where is Zachary M. based?
Zachary M. is based in Gulf Breeze, Florida, United States while working with UpGuard.
What companies has Zachary M. worked for?
Zachary M. has worked for Upguard, Maropost, Valparaiso University, Growth Seekers, and High Alpha.
Who are Zachary M.'s colleagues at UpGuard?
Zachary M.'s colleagues at UpGuard include Eben Turner, Ken Young, Ines Pedroza, Matthew Holbrook 🔒, and Justin Lloyd.
How can I contact Zachary M.?
You can use AeroLeads to view verified contact signals for Zachary M. at UpGuard, including work email, phone, and LinkedIn data when available.
What schools did Zachary M. attend?
Zachary M. holds Master Of Business Administration (Mba), Organizational Leadership from Butler University - Lacy School Of Business.
What skills is Zachary M. known for?
Zachary M. is listed with skills including Leadership, Business Acquisition, Solution Selling, Team Building, Information Technology, Sales Process, E Commerce, and Social Media.
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