Zach Meseck Email & Phone Number

Des Moines, Ia, Us

West Des Moines, Iowa, United States

West Des Moines, Iowa, United States

West Des Moines, Iowa, United States

- Led and supported a top performing team of 20+ both remote and in person that consistently exceeded all KPI’s set by the department including 95% or greater quality and volume targets.- Championed cross department projects and initiatives to drive efficiency as well as piloting newly developed platforms and products.- Facilitated weekly 1:1 meetings with team members to coach and develop their professional skills and align with their career goals.- Reviewed and qualified applications in alignment with organizational thresholds including payroll data, profit & loss statements, IRS Form 941’s, and client impact statements.- Leveraged HubSpot CRM reporting and analytics to streamline the production of my team and created resources to reference and aid in efficiency.- Fielded and resolved escalations from clients as well as internal and external partners.- Conducted new hire and ongoing training as needed to support both Operations and Sales processes.

Des Moines, Iowa, United States

- Gold Sales Performer (Top 25%) Q2 2021, Q4 2021, Q1 2022.- Platinum Sales Performer (Top 10%) Q3 2021.- Solicited residential mortgages from multiple lead sources andproduced high quality loans in compliance with Conventional,FHA, and VA regulations.- Analyzed financials and educated clients on the best mortgageproducts based on their needs to ensure the best outcome.- Worked with members of various departments to ensure loanswere processed quickly and to the client’s satisfaction.

Des Moines, Iowa, United States

- Collected, reviewed, and investigated medical, financial, and contractual documentation to make effective and timely claim decisions in compliance with government regulations.- Maintained frequent communication with claimants throughout the claim lifecycle including medical conditions, restrictions & limitations, job duties, group policy provisions, and claim decisions.- Processed specialty claims including Substance Abuse, Behavioral Health, and COVID-19.

Des Moines, Iowa, United States

- Collaborated with pharmacy and nursing management across 22 units to rebuild and reallocate medication cabinet inventory to align with patient needs and medication schedules.- Established ongoing monthly audit guidelines and processes to improve accuracy of medication fills and inventory levels.- Led the building and implementation of a replacement medication management (software and medication cabinets) system across all inpatient units in multiple hospitals.- Managed the Vaccines for Children program and reconciled entries between hospital and Iowa Public Health records.