Zunayed Mustafa Email & Phone Number

Farrer, Act, Au

Canberra, Australian Capital Territory, Australia

Canberra, Australian Capital Territory, Australia

• Oversee the organization's budget, finances, and resource allocation.• Facilitate communication and collaboration between postgraduate student associations. • Prepare and deliver reports to member universities and presentations on postgraduate issues.• Ensure compliance with Associations Incorporation Reform Act and other legal and regulatory requirements.

Canberra, Australian Capital Territory, Australia

• Facilitated seamless on boarding of clients from an acquired firm, including preparation of financial, insurance, and superannuation documents, ensuring a smooth transition. • Acted as the primary point of contact for client inquiries, managing phone calls and emails, and providing prompt and effective resolutions to client issues. • Organized and prepared materials for client meetings, ensuring all necessary documentation was accurate and complete, contributing to a professional and efficient client experience. • Coordinated with financial providers and business development managers to resolve account issues and prepared and submitted insurance and superannuation applications for clients.

Hawthorn, Victoria, Australia

• Led the merger of Swinburne Student Union and Swinburne Student Life, enhancing operational efficiency through stakeholder collaboration.• Initiated and managed the establishment of the first dedicated postgraduate student lounge in the campus.• Demonstrated effective project management in planning and executing initiatives on time and within budget.• Organized events to foster unity among diverse student groups, addressing concerns and gathering valuable feedback.

Melbourne, Victoria, Australia

Achievements:• Received “Managers Award” for outstanding performance and service delivery

Melbourne, Victoria, Australia

• Compiled and distilled extensive data on bank's targeted customer segments from diverse sources, enhancing consumer strategy insights.• Identified knowledge gaps and collaborated with a third-party marketing agency to orchestrate a comprehensive market survey, playing a key role in crafting survey questionnaires.• Researched and presented global trends in the banking industry, offering strategic recommendations on innovative products and features tailored to specific customer segments.• Delivered a compelling presentation of findings to the team and supervisor, earning commendation for providing actionable insights and proactive problem-solving.• Demonstrated expertise in data compilation, analysis, and presentation, contributing significantly to the bank's consumer-focused initiatives.

• Researched and evaluated global fintech startups for accelerator program, initiating successful outreach to founders and CEOs.• Authored blog articles on sustainable fintech, and AI, enhancing online presence and thought leadership.• Played a crucial role in the production of podcast episodes, actively contributing to content strategy and enhancing the company's podcast presence.• Contributed to the production of impactful marketing videos featuring successful alumni startups, enhancing brand visibility on social media.

Melbourne, Victoria, Australia

Doing Mark Downs and Code Checking for Dairy Products

Dhaka, Bangladesh

Conducted IELTS Executive course classes

Sylhet, Bangladesh

• Excelled in delivering exceptional guest service, ensuring a warm and welcoming atmosphere from check-in to check-out• Expertly resolved guest issues, enhancing satisfaction and loyalty. Awarded “Employee of the Month” for outstanding problem-solving skills and positive guest feedback.• Maintained extensive knowledge of hotel amenities, effectively upselling services to enhance guest experiences and contribute to revenue growth.

Dhaka, Bangladesh

Masters, Financial Technologies, Distinction Average

Activities and Societies: Swinburne Blockchain Club, Swinburne University School Consultative CommitteeKey study areas: • Financial.

Bachelor Of Arts - Ba, Finance And Banking