National Customer Logistics Manager
Plano, Tx, Us
Dr Pepper Snapple Group is the No.1 flavored carbonated soft drink (CSD) company in the Americas and a leading innovator and marketer of functional/non-carbonated beverages. DPS serves consumers throughout North America via a broad and flexible route to market.•Managed the development, testing, process design, training, and implementation of enterprise wide order management project aimed to improve process as well as improve service metric to meet 99% case fill target. Project scope and impact touched most functions of supply chain order management process including customer service, customer operations, inventory planning, demand planning, warehousing, and transportation. Scope includes Warehouse Direct segment of business responsible for 13-15MM cases of product per month shipping from 10+ regional distribution centers to 1,000+ customers located within the US and Canada.•Managed the design, development, testing, process design, training, and implementation of new online ordering system and process for our independent Snapple distributors. (approximately 50 distributors accounting for 45% of our legacy Snapple business) Project aimed to improve sku / RDC level forecast accuracy from 70% to 83% which is projected to enable a $115k reduction in transportation cost as well as a 300k case reduction in safety stock throughout the network •Key member of cross functional Supply Chain Planning Initiatives team responsible for seamlessly executing new product introductions and ongoing logistics support for marketing and sales initiatives. (ie. Snapple Restage, Celebrity Apprentice product launch, MMT Mixer Restage, Costco MVM’s, etc.)•Enforce demand management strategies within SAP to meet customer strategy requirements using allocation, back order processing and substitution tools as applicable•Key member of regional Logistics & Distribution team supporting strategies and tactics to deliver business strategies