Yan-Syun Chen Email & Phone Number

Taipei, Tw

Taiwan

✓ A practice that I have continued to in between the periods of waiting for next career opportunity.✓ Assist independent small-scale brand grows into corporate and evaluate future possibilities.✓ Assist to establish or utilize company regulation and structure.✓ Evaluate SOP, provide improvement and training plan, and establish working manual accordingly.✓ Evaluate potential hazard of each venue, assist to reach government regulation regarding to hygiene, food safety, work environment safety... etc.✓ Introduced the mentality of budget and financial statement, established budget and tools to assist to achieve the financial target.

台灣

✓ Supervised the established Bistro and re-established the structure, regulation and SOPs of the F&B sub-company, cut down the manning expenses approx. 15%, and the total expenses 20%.✓ In charge of all administrative matters in F&B sub-company and communication to the parentcompany.✓ In charge of budgeting, operation analysis and monthly reports to parent company.✓ Planned for new brand of Japanese style bar and in charge of the pre-opening.✓ Initiated and handled the downsizing due to the F&B sub company’s liquidity, shut down the first venue and prevented collaborative lost (estimated 2 millions).

Taiwan

✓ Reported directly to General Manager.✓ Supervised all departments in Head Quarter and all outlets, assist to establish Administration Regulations.✓ Supervised operations and new openings provided necessary support if needed.✓ In charge of budgeting, operation analysis and monthly reports to parent company.

台灣 Taipei City 台北

Performed as the substitute of F&B director during his absences, supervised all the F&B venues, including Buffet, Banquet, Café & Bakery, Cantonese Restaurant and In Room Dining.✓ Optimized the SOP in all venues, including quarantine room service.✓ In charge of implementing wine and beer menu into the hotel.✓ Built up the new concept for Café & Bakery, planned and supervised the renovation in very limited budget.✓ Planned and executed hotel food delivery service during second covid outbreak (2021/05).✓ Redesigned the strategy on F&B marketing and festive products and modified the structure of pricing, costing and promotions to increase sales, profitability, and efficiency:

Großpetersdorf, Burgenland, Austria

✓ Recommended by Taiwan Wine Academy to Austrian Winery to learn and practice wine knowledge, both in the cellar and vineyards, throughout the whole growing season.

Taipei

✓ In charge of pre-opening of 8 venues with different concepts: Café, Café Bistro, Trattoria, Pizzeria, Banquet Hall, Supermarket Retail, and a Michelin Plate Restaurant.✓ Performed as substitute of director during his absences.✓ Planned and executed the opening for new venues based on each concept, establish the manual book foreach shop accordingly.✓ Built up and train the opening team of each venue and complete the handover procedure.✓ Supervised daily operation of each venue and provided necessary assistant.✓ Managed wine cellar in all locations, provide wine training base on the different wine lists.✓ Coordinated with office departments and logistic team to establish the SOPs for related daily operation.✓ Cooperated with IT to link ERP and POS system, fully responsible for the POS side.

Taipei City, Taiwan

✓ Pre-opening team member.✓ Executed the menu from Japanese consultant, oversaw kitchen operation, including cost control, purchasing and other daily operation matters.✓ Designed new dishes or menu upon customers requires and different occasions.The restaurant closed on mutual agreement between Taiwanese and Japanese owners.

Taipei City, Taiwan

✓ In charge of all matters in the restaurant, report directly to the owner.

Santa Cruz De Tenerife, Spain

Go through most of the kitchens in Ritz-Carlton Abama, including Pastry, Butchery, Banquet, Veranda (Breakfast buffet), Los Chozos (Poolside Lunch Restaurant). Self-driven to do the extra hours after regular shift in different kitchens for experiences, including Kabuki Abama (Japanese Fusion Restaurant with one Michelin star).

Switzerland

Self-driven to assist main kitchen for student meals production and earned the opportunity to assist Chef to supervise kitchen operation for public-open restaurants run by students.

Pgd, Hotel Operation Management

PGD Hotel Operation Management Graduation with honor, the F&B excellence.

Bachelor Of Business Administration (B.B.A.), Leisure And Recreational Activities

Activities and Societies: softball team, tennis club, school team of hot-air balloon,1. Leader of school team of hot-air balloon.

High School, General Studies

Activities and Societies: Marching Band1. Our marching band perform at the Presidential Place on the birthday of Taiwan, 2008.