Answered an average of [75] calls per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed. Successfully acquired an average of [100] new customers per month, generating a [98] % growth in revenue. Provided an elevated customer experience to generate a loyal clientele. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Greeted customers entering the store to ascertain what each customer wanted or needed. Described product for customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered product questions with up-to-date knowledge of sales store promotions. Conducted weekly walk-through with the manager to discuss interior visual displays, including store window presentation.