Zoe Carr Email & Phone Number

Sydney, Nsw, Au

London, England, United Kingdom

• Global Head of Human Capital responsible for the attraction, engagement and development of our people• Lead a 6-member team across diverse regions, including the UK, USA, Canada, Australia, Singapore, Malaysia, and South Africa•Collaborate with CEOs and the global Executive Committee as a strategic partner • Hold accountability for the formulation and execution of the global Human Capital strategy •Manage all Human Capital programs and initiatives covering talent acquisition, people metrics and analytics, employee engagement, performance, learning and development, leadership programs, remuneration, benefits, employee relations, compliance and policies, organizational design, and change management

London, United Kingdom

• Partnered with senior leaders across the organisation, with a concentration on growth initiatives spanning Europe and North America • Provide advice and support to employees on a wide range of strategic and operational HR issues• Led the strategic and operational aspects of HR regionally, with responsibilities encompassing strategic workforce planning, leadership development, talent acquisition, performance metrics and analytics, employee engagement, change management, and employee benefits • Oversaw global management of the graduate program, annual remuneration reviews, engagement surveys, and 360-degree review processes• Successfully resolved various HR complexities including grievances and disciplinary procedures

Sydney, Australia

• Supported Sales, Client Services, and Administration teams led by 5 business leads, providing strategic support and overseeing the full HR function• Undertook a six-month secondment to the London office (JO Hambro Capital Management) in 2019 to execute global HR projects • Orchestrated remuneration processes including the design of short and long-term incentives• Prepared Board papers and reports for the Executive Committee• Spearheaded the development and execution of an extensive employee benefits program• Successfully managed intricate employment investigations[Formerly BT Investment Management]

Sydney, Australia

• Workforce management of 250 junior Doctors; acted as the first point of contact • Recruitment, selection and appointment of 150 junior Doctors• Managed staff appointments, employment contracts, visa and medical registrations, clinical placements and case management of international medical graduates• Interpretation of enterprise agreements, awards and health policies• Managed employee and payroll data, staff rostering and leave management• Championed organisational change management and quality improvement practices

Sydney, Australia

• Worked on the implementation of a Leadership Training Program• Coordinated professional development training programs rolled out to 5,000 employees• Coordinated end-to-end cabin crew recruitment including assessment centre days• Organized charity fundraiser for Qantas employees• Implemented administrative efficiencies to streamline HR team processes

Sydney, Australia

• Provided customer service for more than 800 government transactions including Roads & Maritime Services, Births Deaths & Marriages, Office of State Revenue and NSW Fair Trading• Onboarded new personnel including training and coaching• Maintained an average of 96% in QA measures • Consistently met KPI’s and service level targets

Master Of Commerce, Human Resource Management & Marketing, 3.91/4.0

Activities and Societies: AUSLAN Sign Language Courses Awarded for Outstanding Academic Achievement in 2014 & 2015 Selected for a Career.

Bachelor Of Arts (B.A.), Psychology