Zoe Harris Email & Phone Number

Atlanta, Ga, Us

Orlando, Florida, United States

• Process Small packages (receive, scan, and sort)• Direct freight to the corresponding event’s trailer, photograph all inbound freight, verify piece count, and document any damages.• Utilize Core Freight program.• Ensure the warehouse process is followed correctly and promptly. o Find freight destinations by contacting exhibitors or other departments. o Keep bills up to date. o Assign the right fees.• Help the supervisor with processing and tracking freight equipment (ex: pallet jacks, and fork extensions.)• Supervisor of Union and Employee labor in abscess of supervisor• Load /unload trailers, as necessary.• Operate forklift, and electric pallet jack.• Direct contact for the Advance Freight office• Answer clients, exhibitors, or other department’s questions about freight.• Organize Exhibitor Storage o Give the warehouse coordinator a copy of the inbound BOL, weight ticket, photo(s), and location of storage for billing. o Give the warehouse coordinator a copy of the outbound BOL for shipping freight to storage in the warehouse.• Process Show Organizer storage. o Make sure all storage is labeled correctly and manifested at show sites. o Oversee the placement by union labor. o Track storage in S.O. Storage SharePoint o Ship items from storage to show sites or the corresponding city.• Help with show site operations, as needed.

Orlando, Florida, United States

• Fill in for General Manager (GM) in times of absence• Make executive decisions, hold meetings and provide accountability• Schedule and coordinate meetings• Develop strategies for better workplace efficiency and goal achievement• Conduct employee performance reviews• Participate in recruitment and dismissal processes• Address employee and customer concerns• Liaise between managers, customers and employees• Provide direction to staff• Monitor spending patterns and budget.• Troubleshoot POS system• Support ongoing learning and development of team members• Help create and foster a respectful and inclusive team environment

64 N Orange Ave

• Manage and create content for Instagram Reels, Stories, and TikToks for six venues • Align brand strategies in customer events and communications using innovation• Schedule and organize the photographer for small- and large-scale events• Collaborate planning for advertisement flyers for social media • Procure customer data for marketing and brand strategies

Orlando, Florida, United States

• Utilized OpenTable with accuracy and attention to detail to deliver excellence• Demonstrated effective problem-solving and interpersonal client service skills• Presented a mature first impression to facilitate an outstanding customer service• Shared knowledge of menu items, recommending favorites- with beverage pairings• Enabled customers to make personal decisions based on taste and interests• Thrived in high volume environment working independently and on teams

Lake Buena Vista, Florida, United States

• Provide outstanding customer service to a global clientele with loyalty, integrity, teamwork• Personalized service for guests and accommodating time constraints • Facilitated and enhanced a memorable experience with Hospitality for guests• Delivered polite, friendly, and helpful guest service consistently with Safety, Courtesy, Show, Efficiency, and Inclusion• Utilized interpersonal and client service skills to meet high guest expectation• Customized service for a highly diverse, multicultural clientele• Operated POS Cash register and oversaw 60 to 80 transactions per hour

Orlando, Florida, United States

• Operated POS Cash register and managed 20-50 transactions per hour• Facilitated and improved the communication process between the servers and the kitchen staff• Worked as a team with fellow servers to provide efficient and exceptional customer service • Maintained and sanitized work environment • Served and inspected food quality to follow required health and safety standards. • Initiated the process of serving alcohol and operating beverage cart to address customer needs.

Bachelor Of Science - Bs, Event Mangement

Activities and Societies: Peer Mentoring Outreach Program (POMP) Mentee Campus Activities Board (CAB) Special Events Committee Member LEAD.

Bachelor Of Science - Bs, Meeting And Event Planning