Zoe Hebden Email & Phone Number

Axbridge, GB

London, England, United Kingdom

• The principal communications and public affairs advisor to the Chief Constable, responsible for leading and managing all force corporate communications issues and part of the organisational senior leadership team:
• Proactively supporting senior leaders on the benefits and presentational risks of decisions and policies;
• Innovative awareness-raising and community-focused campaigns across conventional, digital, social and broadcast media channels;
• Leading the development of a new corporate identity, launching transformative new Mission, Vision and Values in Autumn 2018 followed by a new employer brand in 2020

Police HQ, Portishead

• Responsible for the Media Relations and PR team delivering a closely integrated media and public relations service that supports the force's strategic operational priorities, vision and values
• Strategic oversight and management of short and long-term reputation issueso Serious case reviewso IOPC (Independent office of Police Conduct) investigationso High public interest criminal investigations
• Multi-agency media lead during Somerset floods, 2014

Portishead

• Responsibility for managing internal and external stakeholder relationships on behalf of the Chief Constable; inc Royal representatives, MP’s, elected leaders, VIPs, local chief executives, staff associations.
• Co-ordination with both local and national government
• Case work on behalf of the Chief Constable

Bristol, United Kingdom

• Responsible for championing the culture of continuous improvement through effective and relevant data analysis, performance management and process transformation
• Specialist in European Foundation Quality Management (EFQM) model
• Led local annual business planning cycle
• Continuous improvement advisor to the senior leadership team

Portishead

• Leadership and project management of a significant estates transformation programme for provision of custody. The project delivered a comprehensive options paper and the recommendations within the options were fully.
• Reducing the number of custody suites from 15 to 3
• Private Finance Initiative (PFI) affordability

Portishead

Contributing to continuous improvement by providing expertise in relevant tools and techniques, such as process improvement, research, facilitation, problem solving, and project, programme and change management.

Bristol, United Kingdom

• High profile and competitive national graduate management scheme in successful blue-chip organisation
• Member of area senior leadership team- Southwest and Wales
• Optometry resource coordinator- national lead
• Store Manager-Trowbridge
• Assistant Store Manager- Bristol Broadmead, Cribbs Causeway, Swindon