Zoe Liebold Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Markham, Ontario, Canada

• Collected and organized data, reports, and corporate and personal files for the preparation of auditing • Worked with SAP C/4 HANA daily for inputting new client information or updating previous information• Engaged with multiple clients a day in a friendly, professional and extremely service oriented manner • Created and compiled client data weekly for external client meetings with chartered accountants

Markham, Ontario, Canada

• Operated the communication sector of the phone line – engaging in more than 100 calls a day from patients with questions, concerns and appointment scheduling/rescheduling• Responsible managing patient concerns directed at the clinic regarding their procedures• Coordinated over 1,000 referrals from external doctors’ offices, arranging urgent patients from non-urgent• Maintained multiple phone lines while multitasking on the medical software used to manage the client database… Show more • Operated the communication sector of the phone line – engaging in more than 100 calls a day from patients with questions, concerns and appointment scheduling/rescheduling• Responsible managing patient concerns directed at the clinic regarding their procedures• Coordinated over 1,000 referrals from external doctors’ offices, arranging urgent patients from non-urgent• Maintained multiple phone lines while multitasking on the medical software used to manage the client database, doctor’s schedules and miscellaneous information• Completed 30-50 outgoing calls a day to patients regarding specialist appointments Show less

Markham, Ontario, Canada

• Gained an understanding of the daily administrative functions of a medical office including insurance coverage and re-structuring client filing procedures • Created the new in-house patient filing system of confidential and public patient information to increase patient file accuracy• Created new patient database charts for new patients for proper file storage and archiving dated patient files• Prepared and created over 200 patient files daily for 5 different doctors… Show more • Gained an understanding of the daily administrative functions of a medical office including insurance coverage and re-structuring client filing procedures • Created the new in-house patient filing system of confidential and public patient information to increase patient file accuracy• Created new patient database charts for new patients for proper file storage and archiving dated patient files• Prepared and created over 200 patient files daily for 5 different doctors and their appointments Show less

Bachelor Of Arts (Honours) - Bah, Global Development Studies

Exchange Term

High School Diploma

Activities and Societies: - Varsity Volleyball 2012-2016, 2x OFSAA Finalist - Varsity Rugby 2013-2015 - Varsity Basketball 2012