Zoe Pointer, Mph Email & Phone Number

Forest Park, Il, Us

Forest Park, Il, Us

Tampa, Florida, United States

-Served as Lead Medical Assistant starting in July 2021, taking on additional responsibilities including leading a team of anywhere from 2-8 medical assistants.-Obtained extensive medical histories prior to physician examination for both frequent and new patients-Actively took vitals on all incoming patients-Administered and tested urine drug tests upon physician request -Frequently used Kareo to schedule patients for appointments, complete patient notes, and scan/create in patient documentation-Assisted in triaging patients, completing pre-operative assessments, completing post-operative assessments, and adhering to cleaning protocol at the South Tampa Surgery Center

Tampa, Florida, United States

-Conducted a thorough literature review on the complex relationship between Dry Eye Disease (DED) and mental illnesses such as depression, anxiety, and PTSD -Wrote a research design protocol aimed at addressing the gap in knowledge regarding the directionality of the relationship between DED and mental illness

-Acted as a point of contact for students enrolled in core curriculum courses for the University of South Florida MPH program-Responsible for grading and administering assignment feedback for over approximately 50 students-Develop interprofessional communication skills through working on a team of other MPH students and doctoral candidates-Hosted virtual office hours (due to COVID-19 restrictions) twice a week for up to 5 hours to connect with students, provide encouragement, and answer relevant course questions

-Helped to conduct extensive literature reviews on published, peer-reviewed literature involving topics regarding provider education, specifically under the umbrella of maternal and child health-Shared compiled information with members of the Florida Perinatal Quality Collaborative with the intention of using these results to determine the best mechanisms for provider education and training within Florida hospitals-Developed survey instruments for widespread distribution to providers and figures of interest-Developed manuscripts to share compiled information and survey results with the scientific community to contribute to current research about existing provider education/training practices and potential moves forward-Assisted in the creation of an informational presentation about the primary projects for relevant stakeholders and interested parties at the The National Institute for Children's Health Quality September 2020 webinarAccepted abstract resulting from this work:Vamos, C.A., Foti, T., Reyes Martinez, E., Pointer, Z., Detman, L., & Sappenfield, W. (December 2020, Accepted). Provider training as an implementation strategy in maternal and child health care: A scoping review. 13th Annual Conference on the Science of Dissemination and Implementation [Virtual Conference].

-Worked with the USF Health Process Improvement Manager to standardize clinical examination rooms and storage areas in various units at two separate locations-Learned advanced Excel functions to properly document ordering status of various types of medical equipment and supplies-Assisted various clinical staff (including nurses, nurse managers, physicians) in re-organizing relevant clinical spaces for streamlined efficiency in practice

Tampa, Florida, United States

-Worked with students, professors, teaching assistants, and the SDS team to problem solve problems related to testing within the University of South Florida student body-Learned how to manage situations involving individuals with disabilities in the context of an academic setting-Monitored and learned procedures for testing for those students receiving services at SDS-Employment was unfortunately cut short due to COVID-19

Gainesville, Florida

-Assisted Woodbury Row property manager with daily tasks, including responding to tenant and guarantor questions and concerns, giving walk-in and scheduled tours, and promoting properties on social media platforms -Personally helped lease five separate properties ranging in size from 4/4.5 to 1/1-Aided in a fast-moving move-in/move-out period, ensuring all new and old tenants were cared for and listened to

Gainesville, Florida

-Served the greater UF Health Shands staff and patient network -Answered all product-related questions with precise, accurate responses-Opened and closed various shop locations with groups of people ranging from 4 additional members to just one other-Learned and utilized customer service skills, including being able to handle conflict when necessary

-Committed 6 hrs/week in assisting healthcare professionals across clinical and administrative rotations with the goal of creating a multidisciplinary, person-centered experience-Enroll Neuromedicine patients in UF Health's patient portal to encourage patient investment in their own care-Complete "Perfect Patient Experience" rounds to collect and process patient health information with the goal of ultimately improving the quality of provided health services -Optimized Neuromedicine Quality Improvement projects in compliance with UF Health's Big Aims of Quality

Mcknight Brain Institute

-Assist an undergraduate lead in gathering data regarding the influence of Cevimiline and 4-DAMP on the septum in a rat's brain. -Influence was tested via a reward-based decision-making task in a maze.-Tasks included running multiple rats per week to gather consistent data and analyzing videos of said data to note any decision-making discrepancies.-Additionally aided in the creation of an abstract and poster for the presentation of resultant data at UF's Undergraduate Research Symposium.

University Of Florida

-Unpack and properly tag at least 130 units of clothing per shipment -Ensure product is being placed on the sales floor in a well-timed, coordinated manner -Aid in redoing store layout once a month via the “floor-set” process

-Evaluate and teach a variety of clients with a wide spectrum of end goals and needs -Skills range from teaching elementary-level reading/mathematics, to college level biology/economics-Focus primarily on students who need assistance with International Baccalaureate and standardized testing material (ex: the SAT)

Multicultural And Diversity Affairs, University Of Florida

-Lead college students during four weekend-long retreats in discussions surrounding traditionally taboo topics -Lead conversations about oppression and acts of injustice that stem from larger systematic failings -Work with about 20 other students in creating inclusive and accessible presentations and activities -Push people to learn from one another by sharing their true, lived experiences

-Assist current flight medics and paramedic students in leading a weekly hands-on lab-Teach a wide range of material from basic oxygen administration to advanced trauma treatments and common medical scenarios (ex: heart attack, stroke)

University Of Florida

-Assisted in research focused on determining the effect of increased fiber intake in the constipation patterns of obese, elementary-school-aged children.-Made, packaged, and distributed test food items to be consumed -Recruited test subjects all across the Gainesville community

-Work with Study Edge content instructors via providing essential class information, ranging from class notes to important announcements-Serve as an intermediate between classroom happenings and in-person tutoring-Aid in the preparation of widely-distributed study materials

Land O Lakes, Florida

-Sorted and stocked merchandise that arrived in multiple truck shipments-Helped keep store orderly and clean-Managed the back room to ensure all was organized and ready for customer consumption

Doctor Of Medicine - Md

Master Of Public Health - Mph, Public Health

Activities and Societies: -Scholar of the Gulf Coast South Area Health Education Center (AHEC) -Inducted member of Delta Omega Honorary.

Bachelor Of Science (B.S.), Biology, General, Graduate

-B.S. in Biology -History minor -Inducted to Phi Kappa Phi

International Baccalaureate Program Graduate