- Manage customer experience across online and retail - Work cross-functionally with warehouse and sew shop on fulfilling customer orders and shipping styles to our retail locations- Inventory planning for retail stores- Inventory management for online and retail- Manage in store customer issues- Manage retail shelves and organizational system/placement when new styles come back from production- Implemented supply ordering process to streamline for store locations, office, and warehouse- Prep new styles for photoshoots (steam, trim, hang, organize garments) - Model new styles to get up on website as soon as possible to make available for customers

- Work cross-functionally with the sales a& project management teams to fully understand project scope, including product specifications used to formulate estimates, and resolve issues to meet requirements. - Steadily and accurately prepare estimate documents that are used for quotations, planning, organizing and scheduling. - Skillfully analyze documents from vendors, labor partners, manufacturers, customers and internal stakeholders to prepare time, cost, materials, and labor estimates. - Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops. - Set up cost monitoring and reporting systems & procedures. - Develop standard operational procedures. - Prepare and maintain a directory of customers, suppliers, contractors and subcontractors in CORE database. - Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project. - Provide prompt, supportive communication to requests requiring estimating expertise bolsters our collaborative environment.

Changing Places is a team of expert organizers located in San Rafael, CA. We orchestrate all components of a local, national or international move. We provide high touch, white glove relocation & organizing services. - Follow directions well and work within tight deadlines and changing priorities - Facilitate walk-throughs to create estimates on Excel- Build and maintain client and third party vendor relationships - Write business letters- Assist in the development of marketing materials- Staff project teams to support business development- Communicator with both clients and the CP team- Confident in making presentations about the company to groups of prospective clients and their real estate agents- Manage project and office supplies and the ordering process

Act as the face of the Serena & Lily brand, providing a first-rate customer experience in sales, issue resolution, and design consultation customer interactions.Guiding customers with incredible on-brand design advice.Handle customer support through phone, email, and live chat.Develop, build, and maintain customer relationships.

Worked with contract managers and physician recruiters to ensure contracts completed and submitted with accuracy while enrolling medical providers into Tricare. -Spoke with medical providers-Reviewed contract questions-Managed faxing and e-mail-Provided supporting documentation

-Coordinated and drove participation in weekly chapter events-Planned and aligned resources for annual retreat for 160 members: Chose venue, theme, food, handcrafted decorations, and lead activities for members Strategically planned and problem solved with given budget

I did everything in my power to provide excellent customer service and to make sure customers were leaving satisfied and with their problems resolved. I took initiative in difficult situations and continued to strive to help the company reach their daily sales goals.

Greeted and assisted customers, changed watch batteries, removed watch links, completed jewelry and gold buys, and ran the register.

I greeted, assisted, and provided honest and helpful feedback to customers with any issues they may have encountered, such as looking for a particular item for an event to sizing. I also ran the register, maintained store's clean and put together environment, and rearrange new floor sets. I regulated and managed dressing rooms as well which played a large role in my job. Also, having the ability to follow up while simultaneously building a relationship with your customer to see if they are in need of any more assistance or shopping advice I found really improved overall customer satisfaction; also driving sales. Abercrombie and Fitch helped me improve my customer service skills as well as critical decision making in problematic and time sensitive situations.

Oversaw lesson area: prepared horses for daily lessons which included tacking up, grooming, taking care of injuries, and washing horses. Cleaned stalls as well as mats, tack room, and grain shed. Taught summer and winter horsemanship camps and worked birthday and riding parties.