With over 12 years of work experience in the health and care sector, I am passionate about improving the quality and safety of patient services and outcomes. As a Quality Improvement and Patient Safety Support Officer at Leeds Health and Care Partnership, I apply my psychology background and skills to facilitate change and innovation across various teams and organizations. I value collaboration, learning, and feedback, and I strive to bring diverse perspectives and experiences to the table.In my current role, I provide secretarial and administrative support to the Quality Improvement and Patient Safety Team, as well as the wider partnership. I am responsible for creating and maintaining databases, spreadsheets, reports, and presentations, as well as organizing meetings, events, and training sessions. I also liaise with internal and external stakeholders, such as managers, clinicians, patients, and commissioners, to ensure effective communication and coordination. I use my interpersonal, communication, and problem-solving skills to handle complex and sensitive issues, and to support the implementation and evaluation of quality improvement and patient safety initiatives.