Zoe Ashton Email & Phone Number

Amsterdam, North Holland, Nl

Amsterdam, North Holland, Nl

Amsterdam, North Holland, Nl

Amsterdam, North Holland, Nl

About what I do:Working with retailers, businesses and other organisations to get to grips with what the Adyen Platform has to offer. What does this mean? Helping businesses to simplify their payment acceptance infrastructure globally across all channels, whilst maximising their level of successful authorisations. Adyen is the only truly omnichannel global payments platform with the highest conversion rates, 200+ local payment methods, 24/7 customer support and access to more enriched data.Pop me an email at zoe.ashton@adyen.co.uk if you would like more information about Adyen.

London, London, Gb

Sherborne, Dorset, Gb

• Wide range of customer service duties ranging from chalet hosting through to advice on resort facilities, cooking and cleaning • Head of a team of 4 girls for a 40 person plus chalet hotel, then moved to one of their high end chalets after consistently positive customer feedback

London, England, Gb

Data Analyst role for the Business Innovation team (Customer Hub).• Working amongst the business innovation team where I learnt about all aspects of the development of digital products, the Post Office Travel app and the development of the new Post Office Mails app. • Main role involved using data from Google Analytics and customer feedback from the various platforms to assess the success of the app and create a management information customer insight report procedure in Microsoft Excel on an App vs Product basis for the team and the wider business. Pivot tables and various formula were used in Excel to complete this. My aim was to utilise the data in the best way possible and recommend where future work needs to be prioritised and completed. Before I arrived at the Post Office there was no customer feedback reporting in place for digital products. The recommendations I produced were used by the Post Office Travels product owner to create tickets for the team which were then used during the following sprint. A presentation was also given to the business innovation team managers of all the feedback when I first completed the report, which they all found very valuable and informative. I was also congratulated on my presentation skills. The report will then be generated monthly by the incoming graduate, so recommendations can continue to be identified.• My role as a data analyst enabled me to learn about the company from the supply chain to each of its different verticals and use this knowledge to create the MI report which will be used to support the growth of the business innovation team and the digital platform in which the Post Office wishes to launch. • The internship also allowed me to learn about all aspects of an agile working environment where I was exposed to how a sprint team works in app production; from the design, to the internal and external testing and development stages of the process.

Chertsey, Surrey, Gb

Bar staff at the Wimbledon AELTC 2018 Championships. Various other waitressing and bar roles.

London, Gb

Various bar, catering and waitressing roles at venues such as York Races, Lords, the Oval.

Wallingford, Oxfordshire, Gb

Junior Spatial Analyst for SeaZone and the HydroDynamics and MetOcean team• Responsibilities included GIS customer and project support, data analysis and data management, in addition to customer sales, licensing and general marketing.• Working in a multi-disciplinary scientific environment, within a smaller team where I had to apply my initiative, interpersonal skills and confident attitude when contributing to sales, data updates and technical development.• Developed excellent working relationships and rapport with technical staff, sales staff and management alike, altering my communication style to best suit who I was working with.• Contributed to high quality work and consistently completed everything in a timely manner.

Bachelor Of Science (Bsc), Geography

Education record