Zoe Block Email & Phone Number

Greater New York City Area

• Develop workflows to optimize OUP CMSes, accounting for diversity of content types, DTDs, and publication requirements across more than 25 online products• Train CMS users, including production editors, Digital Content Controller team, Editorial contributors, and third party vendors, in data tasks and workflows• Write and maintain CMS user documentation• Act as key user to develop and test new functionalities in CMSes• Act as team lead for issue tracking and reporting quality in Mantis Bug Tracker• Manage the comprehensive production and conversion of content for digital outputs, including publication online, ePUB and web PDF, and digital licensing• Implement new digital content developments, processes, and best practices, including provision of cost, time, and resource estimates• Manage and train third-party vendors to deliver digital content to agreed budgets, standards, and timescales• Schedule and maintain reporting on digital content production and performance

Greater New York City Area

• Facilitate day-to-day production of eBook conversions for RHPS client publishers• Manage on-boarding of new client imprints into RHPS eBook conversion and distribution operations and workflow • Liaise with RHPS client publishers, conversion vendor, internal departments, and digital retailers• Responsible for all monthly production metrics reporting and FileMaker Pro database maintenance• Created documentation for metrics reporting process, FileMaker Pro database maintenance, and RHPS eBook Corrections process

• Edit HTML newsletter templates throughout proofing rounds for e-newsletters: “Fiction from Random House”, “Cooking from Random House”, “RH Author News”, “RH Agent News”, and “What’s New from Random House”• Coordinate newsletter deployment using Emailvision and ExactTarget

• Act as primary point person for team correspondence and error tracking with Amazon• Liaise with eBook Production team members, internal departments, conversion vendor, and digital retailers• Record and track reported errors found by retailers in Random House ePub files and internal division requests to update ePub files• Work within ePub files to make textual corrections and update XHTML, XML, and CSS coding; troubleshoot across all e-reading devices; distribute corrected files to retailers

• Proofread ePub files of backlist titles from all Random House imprints, checking for technical and copy errors• Proofread titles in Spanish and English

• Maintained all correspondence, scheduling, and project files• Booked travel arrangements• Liaised with all internal departments• Corresponded with literary agents, authors, and other professional contacts

• Evaluated book proposals and manuscripts and created readers’ reports• Maintained and tracked submissions database• Drafted galley letters for publicity department• Drafted book group discussion questions to accompany the movie tie-in edition of TRUE GRIT• Provided administrative support in a variety of tasks to editorial, publicity, and sales departments

• Evaluated book proposals and manuscripts• Drafted galley letters and assembled press releases for publicity department• Researched potential grants and donors• Organized creation and distribution of e-books from backlist• Provided administrative support in a variety of tasks to publisher and editor/publicist

Master Of Library & Information Science - Mlis

Ba, Writing Seminars, Italian

Education record