Zoe Coles Email & Phone Number

Lexington, Ky, Us

Lexington, Kentucky, United States

Demonstrate product knowledge and assist customers in finding apparel that suit their preferences.Promote and enroll customers in Real Reward credit and loyalty programs, enhancing customer retention and loyalty. Contribute to achieving store sales targets through effective selling techniques.

Pittsburgh, Pennsylvania, United States

Completed a project focused on enhancing the digital credit customer's journey, proposing solutions for improvement.Conducted competitor research and analysis to identify opportunities for enhancing the credit program's visibility and effectiveness, targeting both new and existing customers.Collaborated with cross-functional teams to gain perspective on customer retention and analysis.

Leitchfield, Kentucky, United States

Leitchfield, Kentucky, United States

As the manager at Leitchfield Aquatic Center, I oversaw both operational management and administrative functions, ensuring smooth daily operations and exceptional customer service.Managed all administrative duties within the office, including payroll, scheduling, optimizing efficiency and accuracy in financial transactions. Implemented and oversaw protocols to uphold cleanliness, safety, and compliance with health department regulations and obtained my food safety certification. Scheduled and took payment for swim lessons. Planned and executed multiple night swims, and acted as the primary point of contact for birthday party reservations, overseeing the coordination of events from initial booking to execution, ensuring a seamless and memorable experience for guests. All resulting in increased community engagement and revenue. Ensured adherence to all safety regulations and standards, conducting regular inspections and training sessions to uphold a safe environment for staff and patrons.

Clarkson, Kentucky, United States