Zoe Corcoran Email & Phone Number

Washington, DC, US

Washington DC-Baltimore Area

• Department of Veterans Affairs (VA), VHA Office of Health Informatic (OHI) Electronic Health Record Modernization (EHRM) Enterprise Standardization Initiative (ESI)
• Provided data management on an agile team focused on enterprise standardization of gastroenterology referrals to improve efficiency, reduce cancellation rate and decrease cost.
• Participated in Agile ceremonies, sprint planning, daily stand-ups, sprint reviews, retrospectives. Developed user stories and acceptance criteria to support agile team.
• Conducted research and discovery using corporate warehouse (CDW) data, SME interviews, collaborating with agile teams, and GI Field Advisory Board members.
• Extracted baseline metrics to inform lean business case and value stream mapping. Standardized unstructured data related to referral cost, volume, cancellation rate and community care. Developed resources summarizing.
• Conducted data analysis for development of a data driven Value Stream Map with decomposed steps for a leading VISN 10 VAMC.

Washington DC-Baltimore Area

• Created and restructured SharePoint sites for National Councils and Issue Management Teams.
• Established standard operating procedures and backend tools for maintaining files on the EHRM Resource Portal.
• Supported development of a Power Apps tool to track EHRM issue tickets across workstreams from intake to resolution.
• Contributed to the development of 8 Power BI dashboards visualizing issue ticket data to inform workstreams and leadership.
• Drafted biweekly and monthly task order reports summarizing completed and upcoming work for client and contract leadership.
• Produced user and technical guides for SharePoint pages, dashboards, and other IT tools to ensure effective utilization.

Gainesville, Florida, United States

• Managed a multidisciplinary GED Team to execute 12 deliverables, establish KPI’s, measure outcomes and optimize workflows. Created administrative documents, media materials, and resources to ensure streamlined project.
• Oversaw accreditation for over 70 VA GED sites, ensuring alignment with accreditation standards and organizational goals. Consulted Program Office leadership and stakeholders to evolve growth strategy and continuous.
• Developed operational GEDA Site Tracker and dashboard to oversee site accreditation efforts and develop leadership updates.
• Developed an internal GED core team SharePoint for operations and a National facing GED SharePoint for VAMC Sites. Supported development the EMMT Power BI dashboard utilized across all VA EDs to visualize and analyze.
• Conducted focus group studies and published a Business Use Case highlighting the VA's advancements in geriatric emergency care, emphasizing patient-centered ED initiatives.Maintained the financial tracker, optimizing.

Gainesville, Florida, United States

• Led development of the National Emergency Medicine Program Office Field Advisory Board Governance Structure and Chater.
• Developed internal and VA-wide SharePoint sites for Emergency Ambulance Services (EAS), American College of Healthcare Executives (ACHE), and NEMO to facilitate information dissemination and collaborative workspaces.
• Interviewed VAMC’s to evaluate their ability to fulfill program requirements for the emergency ambulance service initiative.

Gainesville, Florida, United States

• An active member of the University of Florida's Association for Information Systems, an international, not-for-profit, professional association for scholars of information systems.
• Worked with the largest philanthropic firms in North Florida: The Community Foundation of Northeast Florida, The Jessie Ball duPont Fund, and The Local Initiatives Support Corp of Jacksonville to support community.
• Created an interactive dashboard using census data to guide philanthropic decision making by neighborhood, focused on reducing poverty without community displacement using inclusive indicators of prosperity.
• Presented an investment proposal based on community needs identified through data.

Gainesville, Florida, United States

• Assisted in administrative management of a multidisciplinary clinical team to ensure quality patient healthcare of a specialty pulmonary clinic. Led team retreats to outline objectives and optimize upcoming clinic.
• Managed the digital overhaul of administrative operations to increase data intake, streamline processes, and optimize clinical functions in accordance with UF Health procedural framework.
• Collected and transformed large data sets to guarantee clinical funding, increasing data capture by 28% over 12 months. Conducted audits to verify data and ensure compliance with CF Foundation Guidelines
• Organized patient focused initiatives to improve quality of care such as Patient and Family Advisory Council (PFAC), virtual education events, and pulmonary conferences. Increased PFAC engagement by 80%.

St Augustine, Florida, United States

Hospital rotation in pre-op lab, outpatient surgery, ER, and medical transportHospital administration rotation (granted upon request)Organized and optimized 8 years’ worth of hospital record keeping and filing system

Masters Msisom, Information Systems And Operations Management

Master of Science in Information Systems and Operations Management with a specialization in Data Science, focusing on designing systems.

Bachelor Of Business Administration - Bbs, Management Information Systems, General, 3.9

Undergraduate student studying Business Administration and Operations Management at the University of Florida